Dutch Bros Coffee logo

Broista - Riverton, UT

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $18.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

paid volunteer time
Employee assistance program
education benefits
401(k) match
Tips pool participation
comprehensive training
Free drinks and company swag

Job Description

Dutch Bros Coffee is more than just a coffee company; it is a vibrant and dynamic organization dedicated to making a positive impact one cup at a time. Known for its fun-loving culture and enthusiastic team members, Dutch Bros Coffee has built a reputation as a community-focused company where the mission is to love people, make a difference in the community, and provide extraordinary experiences to all. Founded with a strong philosophy of inclusiveness and kindness, Dutch Bros Coffee operates through the commitment and passion of its Broistas, who serve as the foundation of the company’s culture and embody the fundamental value of "love all, serve all." The company prides itself on fostering a unique workplace atmosphere where employees feel empowered and motivated to deliver exceptional service while embracing individual authenticity and adaptability.

Working at Dutch Bros Coffee means joining a team that values positivity, personal growth, and connection with customers and the community. The environment is designed to be supportive and inclusive, encouraging team players who are enthusiastic about collective success and comfortable with change. Employees at Dutch Bros are recognized for their authenticity and ability to radiate kindness and positivity in every interaction, creating memorable moments for customers and colleagues alike. Dutch Bros Coffee seeks individuals who are not only passionate about coffee but who also understand the importance of building genuine relationships through the service they provide.

The role offered is a Broista position, which is essential to Dutch Bros Coffee’s mission and daily operations. As a Broista, you will engage with a diverse range of customers, greeting each with a smile and providing a meaningful moment of connection through excellent service. This role requires you to educate customers about the menu, products, and specials, ensuring that each interaction is personalized and helpful. Broistas embody the cultural values of the company by demonstrating speed, quality, and consistency in every order, ensuring that customers receive exactly what they want, every time. The position demands reliability, enthusiasm, and a willingness to support the team in various situations, creating a positive and collaborative workplace environment.

Dutch Bros Coffee supports its employees through various benefits such as paid volunteer time, an employee assistance program focusing on physical and mental well-being, and educational benefits that contribute up to $5,250 annually toward professional development. Additionally, the company offers 401(k) matching, participation in a tips pool, and comprehensive training programs to equip new team members for success. The compensation for the Broista position is competitive, with pay up to $18.00 per hour, which includes an average tip of $8.00 per hour based on 2024 reporting, although actual tips may vary depending on location and service quality.

Working at Dutch Bros Coffee means being part of a community that celebrates its employees and their contributions. The company places a strong emphasis on maintaining a healthy balance between work and personal life by encouraging breaks during shifts, and providing gear to help during various weather conditions. Employees are expected to hold a Food Handler Permit or Certification and demonstrate proficiency in communication and basic math skills. The physical demands of the job include standing, walking, lifting, and occasional pushing or pulling, reflecting an active and engaging work environment. For those seeking an opportunity to grow, contribute to a lively community, and thrive in a unique and positive atmosphere, Dutch Bros Coffee offers a rewarding career path in the coffee and beverage industry.

Job Requirements

  • High school diploma or equivalent
  • Food Handler Permit or Certification
  • Effective communication skills
  • Ability to perform physical tasks including lifting up to 65 pounds
  • Reliable transportation and punctuality
  • Completion and maintenance of required trainings and certifications
  • Mental math ability
  • Willingness to work flexible hours including up to 10-hour shifts

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills for cash handling
  • Food Handler Permit or Certification as required
  • English proficiency in written and verbal communication

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu options, products, and specials
  • Embody Dutch Bros Coffee culture by building relationships with customers
  • Ensure order consistency by delivering speed, quality, and accurate service
  • Maintain a positive attitude and encourage optimism among coworkers
  • Show reliability by arriving on time and communicating availability
  • Support teammates by assisting where needed

Job Criteria

Experience

Entry Level (1-2 years)


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