Dutch Bros logo

Broista - Redmond, OR

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.80
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Benefits

paid volunteer time
Employee assistance program
Education Benefit Program
401(k) matching
training program
free drinks
Tips pool

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that stands out not only for its exceptional coffee but also for its unique culture and commitment to community. Founded with a mission centered around loving people, making a difference in communities, and providing extraordinary experiences, Dutch Bros Coffee has become more than just a beverage company. It is a place where employees, known as Broistas, embody a culture rooted in the philosophy of "Love all, serve all." This approach fosters a welcoming environment, both for customers and team members, that reflects genuine care and enthusiasm. Dutch Bros emphasizes a people-first mindset and a fun-loving atmosphere that motivates employees to take pride in their work and contribute positively to the community.

Dutch Bros Coffee operates as a vibrant team-oriented environment that encourages authenticity, adaptability, and positivity. Employees are valued not only for their skills but also for their unique personalities and the ability to collaborate effectively with others. In this role, you'll be engaging with customers daily, greeting each with a smile and providing personalized service tailored to their needs. You'll educate customers about the diverse menu offerings and current specials, ensuring they have a memorable experience with each visit. This position goes beyond making coffee; it's about cultivating relationships and delivering consistent quality, speed, and service.

As a Broista at Dutch Bros, you will be empowered to make a difference in your community by receiving paid volunteer time and support for your physical and mental well-being through various employee assistance programs. Dutch Bros invests in your growth with an Education Benefit Program that offers up to $5,250 annually toward professional development after one year of employment. You'll also receive unique perks such as Dutch Bros swag, free drinks, and participation in a generous tip pooling system after completing training. Training programs and continuous development opportunities ensure you are equipped to succeed and grow within the company.

The role requires reliability, punctuality, and a commitment to adhering to company policies, including maintaining any necessary certifications like a Food Handler Permit. Broistas should be comfortable performing physical tasks such as standing for long periods, lifting up to 65 lbs, and working in various weather conditions with company-provided gear. Effective communication skills in English are essential for interacting with customers and team members. The compensation includes an hourly wage of up to $19.80, which incorporates an average hourly tip amount, reflecting the generous nature of the customers and the supportive work environment.

Working at Dutch Bros Coffee means being part of a company that truly believes in the power of community, positivity, and impactful relationships. If you are looking for a career in a fun, fast-paced environment where you can grow personally and professionally while making a difference one cup at a time, Dutch Bros Coffee offers a unique and rewarding opportunity.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required by state or local laws
  • Reliable transportation to ensure punctuality
  • Ability to communicate effectively in written and verbal English
  • Ability to complete and pass required trainings and certifications
  • Willingness to work flexible hours including weekends and holidays
  • Ability to stand, walk, and perform physical tasks during shifts

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills in English
  • Ability to perform mental math
  • Customer service experience is a plus
  • Willingness to learn and adapt in a fast-paced environment
  • Ability to stand and move for extended periods
  • Physical ability to lift up to 65 lbs

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about the menu, products, and current specials
  • Embody and uphold the company culture focusing on relationships
  • Be consistent in delivering speed, quality, and service
  • Maintain a positive attitude and spread optimism
  • Be reliable by showing up on time and communicating availability
  • Help out team members as needed

Job Criteria

Experience

No experience required


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