Broista – Phoenix, AZ

Dutch Bros Coffee is a dynamic coffee company renowned for its fun-loving culture and commitment to making a difference one cup at a time. Unlike a typical coffee shop, Dutch Bros infuses energy, passion, and an exemplary customer experience into every interaction. Their core ethos revolves around creating meaningful connections and offering a high-energy environment where employees can thrive and customers feel valued. Dutch Bros Coffee continues to grow rapidly, with ambitious plans to double in size within the coming years, offering exciting career advancement opportunities not just within its coffee shops but also in headquarters, emerging talent programs, and warehouse and fulfillment roles.

This role is designed for individuals who possess a passion for exceptional customer service and can perform well in an active, fast-paced setting. As a Broista, you are the welcoming face of Dutch Bros Coffee, responsible for greeting every customer with positivity, forming genuine connections, and maintaining an enthusiastic and supportive environment. The job demands physical stamina, excellent multitasking skills, and the ability to navigate a high-volume rush with grace and kindness. Employees are expected to embody Dutch Bros values by radiating kindness, punctuality, teamwork, and a strong work ethic.

This is a fast-moving, physically demanding position requiring staff to be on their feet and engaged for extended shifts that can last up to 10 hours. You'll not only prepare high-quality beverages but also help customers explore the menu options and find their favorites. The job includes responsibilities such as training, adhering to safety and cleanliness standards, and consistently contributing to a positive culture that supports team growth and cohesion. Dutch Bros offers competitive pay up to $22.15 per hour inclusive of tips, providing financial incentives alongside a vibrant work atmosphere.

Employees can expect a crew-first mentality where support and collaboration are paramount. The company prepares its staff for success through comprehensive training, certifications, and ongoing development programs. Dutch Bros also supports its team members with perks like free beverages and food during shifts, exclusive merchandise, and a unique working environment characterized by camaraderie and mutual respect.

Working at Dutch Bros Coffee means joining a community driven by impact. Every cup served fuels local and national charity efforts and helps to bring people together in meaningful ways. Growth prospects within the company are strong, from entry-level positions to leadership roles, reflecting Dutch Bros commitment to investing in its people. Whether you’re looking for a part-time job or a long-term career, Dutch Bros provides an engaging and supportive workplace where you can thrive both personally and professionally.