Dutch Bros Coffee logo

Broista - Payson, UT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
Education benefit
401(k) matching
Tips pool

Job Description

Dutch Bros Coffee is a vibrant and innovative coffee company renowned for its energetic culture and commitment to making a positive impact in communities. Established as a fun-loving and dynamic business, Dutch Bros prides itself on more than just serving coffee—it delivers extraordinary experiences and a deeply rooted mission to love people, make a difference, and embody a people-first philosophy. With an unrelenting focus on community involvement, Dutch Bros has cultivated a devoted base of customers and employees, all dedicated to serving others with kindness and optimism. The company operates countless locations and continues to grow rapidly, offering unique opportunities for individuals passionate about both personal growth and making a meaningful difference.

Joining Dutch Bros Coffee means being part of a team of Broistas who uphold the company’s core values—speed, quality, service, and an undying positivity. The team environment is built on the principles of authenticity, adaptability, and mutual support, encouraging employees to be their unique selves while contributing to a collective success. Dutch Bros emphasizes a culture where employees not only meet goals but thrive in a community focused on connection, reliability, and fun. The typical workday offers opportunities to engage with customers, educate them about product offerings, and create memorable experiences that embody the company’s philosophy of 'love all, serve all.'

The role is perfect for individuals who are enthusiastic team players and who take pride in delivering consistent, high-quality customer service. Employees greet and connect with customers daily, meeting diverse needs by offering insights into menu selections, specials, and product knowledge. The Broista role emphasizes reliability, positivity, and helpfulness—qualities that foster an uplifting workplace where everyone supports one another to overcome challenges and deliver the best service possible.

Dutch Bros Coffee supports its employees with substantial benefits, including paid volunteer time, health and wellness programs, an education benefit for professional development, and a supportive, inclusive onboarding and training system. Employees also have access to a tip pool, a 401(k) matching program, and company swag to enhance their experience. Compensation can reach up to $18.00 per hour including an average of $8.00 per hour in tips, reflecting the company’s commitment to recognizing hard work and customer engagement. This role offers not just a job but a chance to grow personally and professionally in an exciting environment filled with positive energy and community spirit.

For those who thrive in fast-paced, people-centric work environments and desire to be part of a company that truly values its people, the Broista position at Dutch Bros Coffee offers a rewarding career path. It’s a place where work feels meaningful, camaraderie is encouraged, and every day brings new opportunities to create smiles, forge connections, and contribute positively to the community.

Job Requirements

  • Food handler permit or certification as required by local regulations
  • Reliable transportation and punctuality for scheduled shifts
  • Ability to stand, walk, and be active for up to 10 hours per shift
  • Capacity to lift and carry up to 65 lbs
  • Completion of all required training, certifications, and knowledge tests
  • Proficiency in written, oral, and verbal English communication
  • Compliance with company policies as outlined in the Employee Handbook
  • Ability to perform mental math
  • Flexibility to work in varying weather conditions and to perform physical activities such as stooping, kneeling, or climbing

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Excellent communication skills in English, with additional languages beneficial
  • Ability to perform basic math for cash handling
  • Adaptability to a fast-paced environment
  • Demonstrated teamwork and interpersonal skills
  • Willingness to learn and complete required training and certifications

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask customers about their preferences and educate them on menu items and specials
  • Embody the company culture by fostering positive relationships with customers and teammates
  • Deliver consistent speed, quality, and service as per company standards
  • Maintain positivity and optimism throughout all interactions
  • Arrive on time for scheduled shifts and adhere to company policies
  • Provide support to teammates when additional help is needed

Job Criteria

Experience

No experience required


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