Broista - Norco, CA

Dutch Bros Coffee is a dynamic coffee company known for its unique blend of fun, community involvement, and a strong culture centered around a love for people and exceptional service. Founded with the mission to love people, make a difference in the community, and provide extraordinary experiences to all, Dutch Bros Coffee stands out as more than just a coffee provider—it is a lifestyle and a movement. The company has cultivated a workplace environment where employees, known as Broistas, serve as the heart and soul of the organization. These team members embrace the company’s core values of loving all and serving all, creating an inclusive and welcoming atmosphere that customers and employees alike appreciate.

Working at Dutch Bros Coffee means being part of a team that prioritizes positivity, authenticity, and adaptability. Employees are encouraged to be their unique selves while maintaining a people-first attitude, radiating kindness in every interaction. The company fosters a collaborative environment where every team player’s success is celebrated and collectively supported. This commitment to community and culture is what sets Dutch Bros Coffee apart and makes it a place where employees feel engaged and purposeful.

The role of a Broista at Dutch Bros Coffee is multifaceted and rewarding. As a Broista, you’ll engage with diverse customers daily, creating memorable moments through personalized service and genuine connections. The position requires a high level of enthusiasm for helping people, sharing knowledge about the menu, current specials, and various products to enrich each customer’s experience. Broistas embody the company culture by fostering relationships because at its core, Dutch Bros Coffee is in the relationship business, not just the beverage business.

Consistency is key in this role. Broistas must uphold the highest standards of speed, quality, and service to ensure customers receive exactly what they order, every time. A positive attitude and reliability are crucial traits for success, as is the willingness to assist teammates in a fast-paced, sometimes changing environment. Being a Broista means showing up on time, contributing your best energy, and being ready to support the team and community in meaningful ways.

Dutch Bros Coffee invests in its employees by offering numerous benefits aimed at personal and professional growth, physical and mental health support, and community involvement. Employees receive eight hours of paid volunteer time to contribute to local causes, access to an Employee Assistance Program, and participate in Employee Resource Groups. The company also offers an Education Benefit Program, providing up to $5,250 annually toward professional development after one year of service.

Training and development are prioritized to set every Broista up for success. The onboarding process includes comprehensive training and the opportunity to participate in a tips pool after passing Broista certification. Compensation for this role can be up to $23.00 per hour, including an average tip amount of $3.00 per hour, though actual tips may vary based on several factors.

Working at Dutch Bros Coffee is about more than just a job; it is about joining a community that values fun, growth, and making a positive impact. If you thrive in a lively, unique environment and enjoy being part of a supportive team while making a difference in your community, this career opportunity at Dutch Bros Coffee is a perfect fit.