Broista – Lubbock, TX

Dutch Bros Coffee is a dynamic coffee company renowned for its fun-loving spirit and commitment to making a positive impact one cup at a time. Established as more than just a coffee brand, Dutch Bros Coffee embodies a culture of kindness, community engagement, and energetic service that sets it apart in the coffee industry. The company prides itself on fostering a supportive workplace where employees are encouraged to grow personally and professionally while contributing to vibrant, local and national communities. Dutch Bros has built a reputation for not only serving exceptional coffee but also for creating connections that brighten customer experiences and empower its crew members to thrive.

Working at Dutch Bros Coffee means joining a fast-paced and high-energy environment where teamwork and positive attitudes form the foundation of daily operations. Employees, affectionately known as Broistas, are the face of the company and are expected to deliver top-tier customer service while maintaining a lively and welcoming atmosphere. This is a physically demanding role involving standing for long periods, moving quickly through a busy workflow, and handling up to 10-hour shifts, often in diverse weather conditions. Despite the challenges, the role is incredibly rewarding for those who love interacting with people and making meaningful connections.

The role of a Broista at Dutch Bros Coffee encompasses several key responsibilities aimed at ensuring a memorable customer experience. Employees greet customers warmly, engage them with genuine smiles, and help guide them through the menu to discover their favorite drinks. Broistas embody the core values of Dutch Bros by radiating kindness, demonstrating dedication through early starts and late finishes, and consistently striving to make a positive difference in the world. Efficiency is crucial as employees work quickly to craft high-quality beverages, maintain cleanliness in their workspace, and uphold food safety standards.

Dutch Bros Coffee emphasizes a community-first mindset and fosters a culture that values reliability, adaptability, and teamwork. Being a team player who can support fellow crew members through busy shifts and show resilience during inclement weather is vital. The company invests in its people through ongoing training, certifications, and opportunities for career advancement, including roles within shops, the company headquarters, the Emerging Talent Program, and warehouse or fulfillment positions. With a clear trajectory for growth, Dutch Bros is set to double in size over the next few years, offering substantial opportunities for employees to develop and advance their careers.

Compensation for a Broista role at Dutch Bros Coffee is competitive, with pay up to $17.25 per hour, including average tips of $7.25 per hour (tip averages may vary based on several factors). Additional perks include free drinks and food during shifts, exclusive Dutch Bros merchandise, and a work culture that supports fun and camaraderie. The company truly values its employees, demonstrated through tuition reimbursement programs and a supportive work environment that encourages learning and growth.

Choosing to work at Dutch Bros Coffee means becoming part of a close-knit community where every team member's contribution is valued and where there is a shared passion for making a difference through exceptional service and connection. If you thrive in a lively atmosphere, enjoy engaging with people, and are looking for a role that challenges you physically and mentally while offering personal and professional growth, Dutch Bros Coffee is an ideal place to build your career.