Dutch Bros Coffee logo

Broista – Louisville, KY

Job Overview

briefcase

Employment Type

Full-time
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Compensation

Hourly
Up to $17.25
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Work Schedule

Rotating Shifts
Day Shifts
Split Shifts
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks
Free Food
Exclusive swag

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company known for its unique culture, community involvement, and commitment to making a positive impact one cup at a time. Founded with the spirit of fun and driven by a mission to deliver excellent coffee and exceptional customer service, Dutch Bros has become more than just a coffee company; it is a movement to inspire and uplift communities where it operates. The company prides itself on creating a workplace environment where employees, known as Broistas, are empowered to bring their passion, energy, and creativity to every shift. Dutch Bros Coffee supports its team members with opportunities for growth and development, tuition reimbursement, and a comprehensive training program that ensures everyone meets company standards of service and product quality. The culture is a blend of fun, teamwork, and hard work, creating a unique environment unlike any other in the coffee industry. Employees work in a high-energy, fast-paced setting, which fosters teamwork and personal development and provides a rewarding career path with significant opportunities for advancement. The compensation package includes competitive hourly pay up to $17.25, which includes an average tip of $7.25 per hour, with actual tips varying based on location and service quality. This role demands reliability, positivity, and a commitment to customer delight and teamwork.

The position at Dutch Bros Coffee is designed for individuals who thrive in a lively, bustling atmosphere and enjoy engaging with customers in meaningful ways. As a Broista, you will be the face of the brand, connecting with customers through genuine interactions, delivering high-quality beverages efficiently, and maintaining cleanliness and safety standards. The role requires physical stamina due to the fast pace and volume of work, including standing for long periods, moving quickly, and occasionally lifting items up to 65 pounds. Dutch Bros values employees who adapt to weather conditions, are team-oriented, and consistently show up with enthusiasm and a willingness to contribute. This job offers hands-on experience in customer service, food and beverage preparation, and teamwork in a brand dedicated to community impact and employee growth. With a commitment to inclusivity, fun, and growth, Dutch Bros Coffee provides a workplace where employees can thrive both personally and professionally while being part of a culture that cares deeply about its community and team members. If you enjoy a supportive, fast-paced environment and want to make a difference through your work every day, this is the role for you. It is important to note this role is physically demanding and best suited for those who appreciate energetic, fast-moving workplaces that reward positivity and dedication.

Job Requirements

  • high school diploma or equivalent
  • ability to handle fast-paced work and multitask effectively
  • reliable transportation to arrive on time for shifts
  • physical stamina to stand for up to 10-hour shifts and lift heavy items
  • willingness to work flexible hours including early mornings and evenings
  • commitment to personal and professional growth
  • adherence to company values and food safety policies

Job Qualifications

  • high school diploma or equivalent
  • previous customer service experience preferred
  • ability to work in a fast-paced environment
  • strong interpersonal and communication skills
  • willingness to learn and grow within the company
  • ability to work effectively as part of a team
  • physically able to stand for long periods and lift up to 65 pounds
  • positive attitude and commitment to excellent customer service

Job Duties

  • engage with customers by greeting them warmly and creating a positive experience
  • educate customers about the menu and assist them in discovering new favorites
  • embody and live out the company values of kindness, dedication, and community impact
  • maintain speed and focus to craft high-quality drinks efficiently
  • be reliable by showing up on time and ready for shifts
  • keep the workspace clean and follow food safety standards
  • support team members to maintain a positive and efficient work environment

Job Criteria

Experience

No experience required


Job Location

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