Dutch Bros logo

Broista - Jacksonville, FL

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $17.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

paid volunteer time
Employee assistance program
education benefits
401(k) matching
Tips pool participation
free drinks
Dutch Bros swag

Job Description

Dutch Bros Coffee is a vibrant and dynamic company well known for more than just its exceptional coffee beverages. Founded on the principles of community involvement and positive culture, Dutch Bros has grown into a unique workplace where employees, affectionately called Broistas, not only serve coffee but foster memorable experiences and meaningful connections with every customer. Dutch Bros Coffee is a drive-thru coffee chain dedicated to making a difference one cup at a time by living out its mission to love people, make a difference in the community, and provide extraordinary experiences to all. With a strong culture rooted in the philosophy of "love all, serve all," every employee is valued and empowered to contribute to this mission.\n\nWorking at Dutch Bros Coffee is about becoming part of a team that believes in the power of kindness, positivity, and genuine relationships. Employees enjoy a fun and engaging work environment that encourages teamwork, authenticity, adaptability, and a people-first approach. The company provides not only a job but also opportunities for personal growth, community involvement, and career development, making it an attractive choice for those looking for a meaningful and enjoyable job. The role of Broista is central to the Dutch Bros experience, embodying the company’s core values and culture through every interaction with customers and team members. As a Broista, you will greet and engage customers with enthusiasm and friendliness, help educate them on the menu and specials, and ensure consistency in speed, quality, and service. Reliability, positivity, and a willingness to support your teammates are also core to the role. As you progress, training and ongoing support ensure you are equipped to excel while contributing to a positive and supportive atmosphere. \n\nDutch Bros also supports employee well-being with benefits such as paid volunteer time, an employee assistance program focused on mental and physical health, education benefits for continued professional development, and participation in a tip pool system. Work schedules are designed with respect for punctuality and communication, and employees are expected to maintain food handler certification and pass necessary trainings. Compensation for this position can go up to $17.00 per hour, including an average tip of $3.00 per hour, reflective of excellent customer service. With opportunities to give back to the community and grow within the company, working at Dutch Bros Coffee offers much more than just a paycheck—it offers a chance to be part of something special and impactful in a fun, supportive, and mission-driven environment.

Job Requirements

  • Ability to obtain and maintain food handler permit or certification
  • Reliable transportation to ensure punctual arrival for shifts
  • Availability to work flexible schedules including weekends and holidays
  • Successful completion of all required trainings and certifications
  • Ability to stand and be active for up to 10 hours per shift
  • Capacity to lift or carry up to 65 pounds
  • Proficiency in English communication both written and verbal
  • Adherence to all company policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is advantageous but not required
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling cash transactions
  • Commitment to adhering to company policies and standards
  • Willingness to obtain and maintain food handler permit or certification as required

Job Duties

  • Engage with customers by greeting and providing friendly service
  • Ask questions to understand customer needs and educate them on the menu and specials
  • Embody the Dutch Bros culture by building relationships beyond just serving beverages
  • Ensure consistency in order accuracy, speed, and quality of service
  • Maintain a positive attitude and encourage optimism in the workplace
  • Be reliable by showing up on time and communicating availability
  • Assist teammates as needed to support the overall team success

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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