Dutch Bros Coffee logo

Broista - Hixson, TN

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Health Insurance
Employee assistance program
Education benefit
401(k) matching
Tips pool participation
free drinks

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company recognized for its unique culture and commitment to making a positive impact one cup at a time. Founded with a mission that goes beyond just serving coffee, Dutch Bros stands out as a fun-loving and community-focused organization dedicated to spreading kindness and delivering extraordinary experiences to every customer. The company's core philosophy, "love all, serve all," is deeply embedded in the daily operations and interactions of its team members, known as Broistas. These individuals are the heartbeat of Dutch Bros and embody the brand’s values through enthusiastic teamwork, authenticity, adaptability, and a people-first approach.

At Dutch Bros, the workplace culture is electric, emphasizing growth, positivity, and community support. Employees are empowered to be generous, support their local communities through volunteer opportunities, and maintain their physical and mental health with comprehensive wellness programs. Training programs ensure that every Broista is well-prepared to deliver excellent service while enjoying the camaraderie and spirit of a positive and inclusive work environment.

The position of Broista at Dutch Bros Coffee is an exciting opportunity to join a company that values each individual’s unique contribution and offers a chance to build meaningful relationships with customers and team members alike. As a Broista, you will engage with new people daily, greeting them with warmth and a smile, and educating customers about the menu and current specials. This role requires consistency in delivering speed, quality, and outstanding service to ensure every customer receives exactly what they ordered. Moreover, you are expected to embody the company culture by being positive, reliable, and ready to support your colleagues whenever needed.

Working at Dutch Bros means being part of a supportive and dynamic team where your efforts are recognized and rewarded. Employees receive access to employee assistance programs, resource groups, and up to $5,250 annually for professional development after one year of service. Additionally, the company offers 8 hours of paid volunteer time to encourage community involvement, 401(k) matching, participation in a tips pool after training completion, and free beverages and merchandise to keep you energized and connected to the brand.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification as required by state or local regulations
  • Ability to communicate effectively in English
  • Reliable transportation to ensure punctuality
  • Ability to stand, walk, and be physically active for up to 10 hours per shift
  • Capacity to lift or carry up to 65 lbs
  • Willingness to complete and maintain all required trainings
  • Adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Ability to follow company policies and procedures
  • Basic math skills for handling cash transactions

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask questions and educate customers about the menu and specials
  • Embody and promote the company culture and values
  • Consistently deliver speed, quality, and service in every order
  • Maintain a positive attitude with customers and coworkers
  • Be reliable by showing up on time and communicating availability
  • Support team members as needed during shifts

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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