Dutch Bros logo

Broista - Fountain Valley, CA

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $23.00
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Work Schedule

Standard Hours
Flexible
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Benefits

paid volunteer time
Employee assistance program
education benefits
401(k) matching
Dutch Bros swag
free drinks
Tip pool eligibility

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that goes beyond just serving coffee. Founded with a mission to love people, make a difference in communities, and provide extraordinary experiences to everyone, Dutch Bros has developed a unique culture rooted in positivity, authenticity, and community engagement. Known affectionately as a fun-loving and mind-blowing company, Dutch Bros Coffee thrives by empowering its employees, called Broistas, who are the cornerstone of its culture. These team members are dedicated to embodying the core principles of ‘love all, serve all,’ which creates a welcoming and energetic atmosphere for customers and employees alike.

As a Broista at Dutch Bros Coffee, you are not just someone who serves beverages; you are a community builder, a positivity ambassador, and a key player in delivering unparalleled customer experiences. Your role involves engaging with customers daily by greeting them with a smile, educating them about the menu and specials, and consistently delivering fast, high-quality service. Dutch Bros believes that the culture is paramount; therefore, your ability to foster and uphold that culture through kindness, reliability, adaptability, and enthusiasm is vital to the company’s ongoing success.

Dutch Bros values teamwork and individuality equally. They seek team players who are enthusiastic about others’ success, authentic in their approach, adaptable to an ever-changing environment, and always putting people first with kindness and positivity. The Broista role is designed to not only develop your coffee-making skills but also grow your personal and professional abilities by providing comprehensive training, opportunities for volunteer work, and support for education and health.

Dutch Bros provides competitive compensation, offering up to $23.00 per hour, which includes an average of $3.00 per hour in tips. This incentivizes Broistas to deliver outstanding service and customer satisfaction continually. The overall workplace environment is focused on growth, learning, and having fun while making a meaningful difference in each community they serve.

In addition to compensation, Dutch Bros Coffee offers robust benefits that include paid volunteer time, access to employee assistance programs, education benefits of up to $5,250 per year for continued professional development, 401(k) matching contributions, and more. These benefits reflect the company’s commitment to fostering a supportive, energetic, and inclusive workplace where employees feel empowered, celebrated, and equipped to succeed.

Joining Dutch Bros means being part of a company that champions authenticity, community connection, and a positive impact everywhere it operates. If you are looking for a role where you can build meaningful relationships, grow your career in a fast-paced and fun environment, and contribute to a mission that matters, then becoming a Broista at Dutch Bros Coffee could be an exciting and fulfilling opportunity for you.

Job Requirements

  • High school diploma or equivalent
  • Must obtain and maintain Food Handler Permit or Certification
  • Reliable transportation and punctuality
  • Ability to stand, walk, and be active for up to 10 hours per shift
  • Ability to lift and carry up to 65 lbs
  • Proficiency in written, oral, and verbal English
  • Willingness to comply with company policies and procedures

Job Qualifications

  • Excellent verbal communication skills
  • Ability to work in a fast-paced environment
  • Positive attitude and willingness to learn
  • Team player with a people-first mindset
  • Basic math skills for handling cash transactions
  • Food Handler Permit or Certification as required
  • Complete and maintain all company-required trainings and certifications

Job Duties

  • Greet and thank each customer with a smile and provide them with their moment of special
  • Help customers learn the menu, different products, and current specials
  • Embody and promote the culture of Dutch Bros through every interaction
  • Ensure speed, quality, and service so customers get exactly what they ordered
  • Maintain a positive attitude and encourage optimism amongst team and guests
  • Arrive to work on time, communicate availability, and follow call-out procedures
  • Support teammates and the operation as needed during shifts

Job Criteria

Experience

Entry Level (1-2 years)


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