
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Up to $16.00
Work Schedule
Flexible
Weekend Shifts
Split Shifts
Benefits
paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
swag
free drinks
401(k) matching
Job Description
Dutch Bros Coffee is a vibrant and energetic coffee company known not only for its exceptional beverages but also for its commitment to making a positive impact in the community. More than just a coffee shop, Dutch Bros prides itself on fostering a lively, supportive, and fun-loving culture where employees, known as Broistas, are the heart of the organization. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros Coffee holds strong to the philosophy of "love all, serve all." This mission creates an environment where every team member is valued and encouraged to be authentic, adaptable, and people-first, contributing to a workplace filled with positivity and enthusiasm.
Joining Dutch Bros Coffee means becoming part of a team that prioritizes personal growth, community engagement, and outstanding customer service. Employees are empowered to present their genuine selves, work collaboratively as team players, and embrace change while motivating others to learn and grow together. The role of a Broista is dynamic, involving engaging with customers daily, educating them about the menu and specials, and delivering high-quality drinks with speed and consistency. As a Broista, you will actively contribute to Dutch Bros’ relationship-driven culture by fostering positive interactions and ensuring customers have memorable experiences. Reliability, positivity, and a willingness to support teammates during busy times are core traits valued in this role.
This position offers more than just employment; it’s an opportunity for wild growth and professional development within an enjoyable and unique work environment. Dutch Bros Coffee provides a comprehensive training program to help new hires succeed, along with ongoing support through an Employee Assistance Program and Employee Resource Groups focused on well-being. The company also offers an Education Benefit Program providing up to $5,250 annually toward professional development after one year of service, highlighting their investment in career advancement. Employees receive eight hours of paid volunteer time each year to engage in community service, reflecting Dutch Bros’ dedication to social responsibility.
Compensation for the Broista role includes up to $16.00 per hour, which factors in an average tip amounting to $6.00 per hour based on 2024 data, although actual tips may vary due to multiple factors. Additionally, Broistas join a tip pool after completing training, receive Dutch Bros swag, free drinks, and have opportunities to contribute to a 401(k) with company matching up to 4% once eligible. The company fosters a culture of celebration, generosity, and fun, driving a work environment where employees feel valued and motivated.
Working at Dutch Bros means being prepared for physical activity, with shifts potentially lasting up to 10 hours that include standing, walking, lifting up to 65 lbs, and occasional exposure to weather conditions. The company provides gear to help employees stay comfortable, emphasizing the importance of health and safety throughout the workday. Dutch Bros Coffee promotes punctuality, adherence to company policies such as those outlined in the Mafia Manifesto and Employee Handbook, and the need for a Food Handler Permit or Certification as part of employment compliance.
In summary, Dutch Bros Coffee offers a rewarding and engaging role for individuals enthusiastic about coffee, community, and culture. The position is ideal for authentic, adaptable team players who want to build meaningful connections, grow professionally, and make a difference one cup at a time. With competitive pay, comprehensive benefits, and a vibrant workplace culture, Dutch Bros Coffee stands out as an employer that truly cares about its people and their contributions to a greater mission.
Joining Dutch Bros Coffee means becoming part of a team that prioritizes personal growth, community engagement, and outstanding customer service. Employees are empowered to present their genuine selves, work collaboratively as team players, and embrace change while motivating others to learn and grow together. The role of a Broista is dynamic, involving engaging with customers daily, educating them about the menu and specials, and delivering high-quality drinks with speed and consistency. As a Broista, you will actively contribute to Dutch Bros’ relationship-driven culture by fostering positive interactions and ensuring customers have memorable experiences. Reliability, positivity, and a willingness to support teammates during busy times are core traits valued in this role.
This position offers more than just employment; it’s an opportunity for wild growth and professional development within an enjoyable and unique work environment. Dutch Bros Coffee provides a comprehensive training program to help new hires succeed, along with ongoing support through an Employee Assistance Program and Employee Resource Groups focused on well-being. The company also offers an Education Benefit Program providing up to $5,250 annually toward professional development after one year of service, highlighting their investment in career advancement. Employees receive eight hours of paid volunteer time each year to engage in community service, reflecting Dutch Bros’ dedication to social responsibility.
Compensation for the Broista role includes up to $16.00 per hour, which factors in an average tip amounting to $6.00 per hour based on 2024 data, although actual tips may vary due to multiple factors. Additionally, Broistas join a tip pool after completing training, receive Dutch Bros swag, free drinks, and have opportunities to contribute to a 401(k) with company matching up to 4% once eligible. The company fosters a culture of celebration, generosity, and fun, driving a work environment where employees feel valued and motivated.
Working at Dutch Bros means being prepared for physical activity, with shifts potentially lasting up to 10 hours that include standing, walking, lifting up to 65 lbs, and occasional exposure to weather conditions. The company provides gear to help employees stay comfortable, emphasizing the importance of health and safety throughout the workday. Dutch Bros Coffee promotes punctuality, adherence to company policies such as those outlined in the Mafia Manifesto and Employee Handbook, and the need for a Food Handler Permit or Certification as part of employment compliance.
In summary, Dutch Bros Coffee offers a rewarding and engaging role for individuals enthusiastic about coffee, community, and culture. The position is ideal for authentic, adaptable team players who want to build meaningful connections, grow professionally, and make a difference one cup at a time. With competitive pay, comprehensive benefits, and a vibrant workplace culture, Dutch Bros Coffee stands out as an employer that truly cares about its people and their contributions to a greater mission.
Job Requirements
- Obtain and maintain a food handler permit or certification as required
- Complete and pass all trainings, certifications, and knowledge tests
- Reliable transportation and ability to be punctual for shifts and meetings
- Proficiency in basic math for handling cash transactions
- Written, oral, and verbal proficiency in English
- Physical ability to stand, walk, push, pull, and lift up to 65 lbs
- Adhere to all company policies and procedures in the Employee Handbook and Mafia Manifesto
Job Qualifications
- High school diploma or equivalent
- Strong communication skills with English proficiency
- Ability to work in a fast-paced, team-oriented environment
- Customer service or retail experience preferred
- Ability to perform physical tasks such as standing and lifting up to 65 lbs
- Adaptability to various weather conditions
- Commitment to punctuality and reliability
Job Duties
- Greet and thank each customer with a smile and provide them with their moment of special
- Help customers learn the menu, different products, and current specials
- Uphold the culture and embody the values of Dutch Bros by fostering relationships
- Deliver orders with speed, quality, and consistent service
- Maintain a positive attitude and radiate kindness in every interaction
- Show up on time and communicate availability or call out properly
- Support teammates and assist with tasks as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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