Dutch Bros Coffee logo

Broista – Des Moines, IA

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $14.00
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Work Schedule

Standard Hours
Split Shifts
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks
Free Food
Exclusive swag

Job Description

Dutch Bros Coffee is a rapidly growing coffee company known for its vibrant and energetic culture where employees genuinely believe in making a difference one cup at a time. More than just a coffee company, Dutch Bros has cultivated a fun-loving atmosphere that emphasizes community, connection, and positivity among its team members and customers alike. Founded with a commitment to exceptional service and creating memorable experiences, Dutch Bros has established itself as a leader in the coffee service industry, celebrated for its unique approach that combines speed, quality, and heartfelt customer care.

Joining Dutch Bros means becoming part of a close-knit crew where teamwork and mutual support reign. Employees are encouraged to bring their authentic selves to work, contributing to a high-energy environment where smiles, kindness, and enthusiasm buzz through every shift. The company’s mission goes beyond serving coffee—it’s about changing the world one cup at a time by fostering genuine connections and uplifting the communities served.

This role is ideal for individuals who thrive in a fast-paced, physically demanding environment and are passionate about customer service and teamwork. Dutch Bros seeks crew members who are adaptable, reliable, and possess a strong work ethic that keeps them moving quickly while maintaining a positive attitude. You will be on your feet for most of your shift, delivering next-level service to a steady flow of customers, all done with a smile and heart.

As a crew member at Dutch Bros, you will be the face of the company, directly interacting with customers, making their day better, and guiding them through the diverse and exciting menu. You’ll be involved in crafting high-quality drinks efficiently without sacrificing the passion and enthusiasm that make Dutch Bros unique. The company values team players who support one another and who are resilient even during busy hours or adverse weather conditions. This dynamic role offers opportunities for personal growth and career advancement within the company's shops, headquarters, and fulfillment centers.

The work environment is both challenging and rewarding, offering competitive pay up to $14.00 per hour, which includes an average tip amount of $4.00 per hour, dependent on location and service quality. Dutch Bros also provides perks such as free drinks and food during shifts, exclusive swag, and a culture that feels more like a family than a workplace. Emphasis on training, certifications, and ongoing development ensures crew members meet the company’s high standards while preparing them for leadership roles. With ambitious plans to double in size over the next three years, Dutch Bros offers abundant opportunities for career progression and personal development.

If you are passionate about working in a lively and positive environment where your efforts directly impact the community and where daily teamwork and personal growth are valued, a career at Dutch Bros Coffee is an excellent fit. This position is suitable for individuals ready for a challenging and fast-paced role that rewards dedication, reliability, and a genuine love of exceptional customer service.

Job Requirements

  • High school diploma or equivalent
  • Ability to work fast-paced and physically demanding shifts up to 10 hours
  • Reliable transportation to attend scheduled shifts and meetings
  • Willingness to stand and move for extended periods
  • Ability to lift and carry up to 65 pounds
  • Strong communication and interpersonal skills
  • Commitment to showing up on time and maintaining a positive, team-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred but not required
  • Ability to thrive in a fast-paced environment
  • Strong communication and interpersonal skills
  • Positive attitude and team-oriented mindset
  • Ability to lift and carry up to 65 pounds
  • Willingness to work in varying weather conditions

Job Duties

  • Engage customers with a smile and create genuine connections during every interaction
  • Educate customers on the menu and help them discover new favorites while ensuring excellent service
  • Embody the Dutch Bros values by radiating kindness and dedication to the company mission
  • Work efficiently to prepare and serve high-quality drinks quickly in a busy, fast-paced environment
  • Maintain reliability by showing up on time, communicating availability, and being ready for shifts
  • Keep the workspace clean and adhere to food safety and hygiene standards

Job Criteria

Experience

Entry Level (1-2 years)


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