Dutch Bros Coffee logo

Broista - Deer Park, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Standard Hours
Weekend Shifts
Split Shifts
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
401(k) match
Paid training
free drinks

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company known for its unique culture and dedication to making a difference one cup at a time. More than just a coffee business, Dutch Bros embodies a fun-loving and passionate environment where the mission is deeply rooted in loving people, improving communities, and providing extraordinary experiences to all customers. Established as a beacon of positivity and community engagement, Dutch Bros creates a workplace that values teamwork, authenticity, adaptability, and people-first attitudes. At the core of its culture are the Broistas, who not only serve coffee but also serve as the foundation by upholding the company philosophy of loving all and serving all. This creates an inspiring and fulfilling place of employment for those passionate about making memorable connections and impactful contributions each day.

The role of a Broista at Dutch Bros Coffee is an exciting opportunity for individuals who thrive in a dynamic, people-centric environment. As a Broista, you will engage with customers daily, offering them more than just beverages but moments of joy and connection through exceptional customer service. The position demands a friendly, reliable, and enthusiastic team player who embraces change and consistently upholds the company's core values of speed, quality, and service. You will be expected to greet and thank each customer warmly, educate them about menu options and specials, and embody the culture that makes Dutch Bros unique. The role is more than simply preparing coffee; it is about contributing positively to the community, supporting teammates, and delivering consistent, high-quality experiences.

Dutch Bros Coffee supports its employees by providing comprehensive benefits such as paid volunteer hours, mental and physical health resources, professional development support with up to $5,250 annually toward education after one year, and 401(k) matching to encourage long-term financial well-being. Employees also receive Dutch Bros swag and free drinks to celebrate milestones and successes. Training programs equip new hires with the skills necessary to succeed, ensuring everyone is set up to win from day one. This role offers an hourly wage of up to $16.00, which includes an average tip of $6.00 per hour, recognizing the generosity of customers and the quality of service provided. The position requires adherence to company policies, completion of necessary certifications like a Food Handler Permit, and maintenance of strong communication skills. Physical demands include frequent movement, the ability to lift up to 65 pounds, and adaptability to varying weather conditions, reflecting the active and engaging nature of the work.

Joining Dutch Bros Coffee means becoming part of a thriving, inclusive community that celebrates individuality and teamwork. The culture is built on love, authenticity, positivity, and growth, creating an environment where employees are empowered to shine and make a difference in their communities every day. Prospective Broistas will find a workplace that not only values excellent coffee but also values making meaningful connections, supporting one another, and contributing to a larger mission. This is a unique chance to work where enthusiasm meets purpose, and where each shift offers an opportunity to brighten someone’s day with a smile and a great cup of coffee.

Job Requirements

  • Must have or obtain a valid Food Handler Permit or Certification as required by state or local regulations
  • Reliable transportation and ability to be punctual for scheduled shifts and meetings
  • Completion and passing of company-specific training programs, certifications, and knowledge tests
  • Physical ability to stand, walk, and move continuously during shifts up to 10 hours
  • Capability to lift, push, pull, or carry up to 65 pounds
  • Flexibility to work in various weather conditions and perform physical activities such as stooping, kneeling, or crawling if necessary
  • Proficient written, oral, and verbal English communication skills
  • Adherence to company policies and procedures as outlined in the Mafia Manifesto and Employee Handbook

Job Qualifications

  • High school diploma or equivalent
  • Ability to communicate effectively in English, with proficiency in other languages valued
  • Customer service or retail experience preferred
  • Basic math skills for handling cash and transactions
  • Ability to work on feet for extended periods
  • Willingness to complete and maintain required trainings and certifications
  • Strong interpersonal skills and a people-first attitude

Job Duties

  • Greet and thank each customer with a smile and provide memorable customer experiences
  • Educate customers about the menu, products, and current specials to meet their individual needs
  • Uphold and embody Dutch Bros Coffee culture by fostering relationships and promoting positivity
  • Ensure consistent delivery of speed, quality, and service by preparing accurate orders
  • Maintain a positive attitude and encourage optimism among teammates and customers
  • Arrive on time and communicate availability needs while following proper call-out procedures
  • Assist team members as needed to support smooth operations and customer satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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