Dutch Bros logo

Broista - Buda, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Employee assistance program

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company known for its vibrant culture and commitment to community service. Founded with a mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros has positioned itself as more than just a beverage company. It is a fun-loving, mind-blowing establishment that aims to impact lives one cup at a time. With over thousands of locations, Dutch Bros fosters a culture where employees, known as Broistas, are the foundation of its success. The company's philosophy revolves around inclusion, respect, and positivity, always emphasizing the core value of 'love all, serve all.' Working at Dutch Bros means joining a team that believes in the power of kindness, teamwork, and authenticity while promoting personal growth and community involvement.

The role of a Broista at Dutch Bros Coffee is a unique opportunity for individuals who are passionate about delivering excellent customer service while embodying the company's vibrant culture. As a Broista, you will be responsible for engaging with customers daily, creating a welcoming atmosphere filled with positivity and enthusiasm. The position is designed for team players who are authentic, adaptable, and put people first in every interaction. A typical day involves greeting customers with a smile, educating them about the menu and specials, and ensuring consistent and high-quality service. Broistas also represent the brand's culture, prioritizing relationships over just transactions and maintaining a positive and reliable presence.

This position empowers employees by giving them the flexibility and confidence to be generous and supportive through every interaction. Dutch Bros invests in its employees by offering an enriching work environment, including paid volunteer time, educational benefits up to $5,250 per year after one year of employment, comprehensive health and wellness support through employee assistance programs, and opportunities for professional growth. Additionally, Broistas benefit from a thorough training program designed to set them up for success, and many enjoy the financial benefits of participating in a tip pool. The company encourages its employees to take pride in their work with celebrations, swag, and free drinks.

Candidates must obtain and maintain a food handler permit as required by local regulations and be ready to comply with all company policies. Dutch Bros Coffee values punctuality, responsibility, and communication skills, including proficiency in English and appreciation for other languages. The role requires physical stamina, as employees may stand, walk, and move continuously for shifts up to 10 hours, occasionally lifting up to 65 pounds, and adapting to varying weather conditions with provided gear. Dutch Bros offers a competitive pay rate of up to $16.00 per hour, which includes an average tip of $6.00 per hour, making it a rewarding job not only in community impact but also financially.

If you thrive in a fast-paced, energetic environment filled with positive vibes, growth opportunities, and a true sense of community, Dutch Bros Coffee is the place for your career.

Job Requirements

  • Obtaining and maintaining a food handler permit or certification required by local regulations
  • Reliable transportation and punctuality for scheduled shifts and meetings
  • Ability to stand and be active during shifts up to 10 hours
  • Ability to lift and carry up to 65 pounds
  • Proficiency in written, oral, and verbal English communication
  • Willingness to complete and pass required training, certifications, and knowledge tests
  • Ability to perform mental math tasks
  • Willingness to adhere to company policies as outlined in the Employee Handbook and Mafia Manifesto

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset but not required
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Genuine enthusiasm for helping others
  • Positive attitude and adaptability
  • Ability to follow company policies and procedures

Job Duties

  • Engage with customers and provide a welcoming experience
  • Ask and educate customers about the menu, products, and specials
  • Embody the positive culture and relationship-driven business model
  • Deliver consistent speed, quality, and service to meet customer expectations
  • Maintain a positive attitude and encourage optimism in the workplace
  • Be reliable by showing up on time and communicating availability clearly
  • Help out teammates and support the team during busy or unexpected situations

Job Criteria

Experience

Entry Level (1-2 years)


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