Dutch Bros Coffee logo

Broista - Austin, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Employee assistance program
Education Benefit Program
401(k) matching
Tips pool participation
Volunteer paid time
free drinks

Job Description

Dutch Bros Coffee is a vibrant and rapidly growing coffee company that stands out not only for its exceptional beverages but also for its unique and fun-loving culture. Founded with the mission to love people, make a difference in the community, and deliver extraordinary experiences, Dutch Bros Coffee has cemented its place as a beloved brand in the beverage industry. Beyond serving coffee, Dutch Bros is deeply committed to fostering genuine relationships both with its customers and within its teams, embodying a people-first philosophy that drives everything they do.

The company places high value on community engagement and employee empowerment, making it an inspiring environment where each team member is encouraged to be their authentic self. Dutch Bros Coffee is known for its mission-driven approach, aiming to make a positive impact one cup at a time. This creates a workplace atmosphere that is inclusive, caring, and collaborative, with an emphasis on personal growth and development.

As part of the Dutch Bros team, hires do not just become employees but integral members of a passionate culture where fun, positivity, and respect are core values. Broistas, as team members are affectionately called, play a key role in upholding this philosophy. They engage customers warmly, educate them about the diverse menu offerings and specials, and consistently strive to provide high-quality, speedy service. The role requires adaptability, enthusiasm, and an unwavering commitment to customer satisfaction, supported by comprehensive training and ongoing development opportunities.

The Broista position is perfect for individuals who thrive in a dynamic, people-oriented work setting and want to contribute to a positive community impact. Dutch Bros Coffee offers a range of benefits to support the wellbeing and professional growth of their employees, including paid volunteer hours, educational benefits, and a matching 401(k) program. Additionally, the company values work-life balance and mental health, providing resources to care for the whole employee.

Employment at Dutch Bros Coffee is hourly with compensation up to $16.00 per hour, which includes an average tip of $6.00 per hour based on recent data. While the actual tips may vary depending on multiple factors, the company fosters a fun and supportive environment with great coworkers and meaningful community involvement. This is a career destination for those who enjoy wild growth, thriving in a positive, community-focused atmosphere, and want to make a difference every day.

Job Requirements

  • Obtain and maintain a Food Handler Permit or Certification as required
  • Ability to reliably arrive on time for shifts and meetings
  • Physical capability to stand, walk, kneel, lift, push, pull up to 65 lbs during shifts
  • Proficiency in verbal and written English communication
  • Complete all required trainings, certifications, and knowledge tests
  • Have reliable transportation
  • Possess good mental arithmetic skills for cash handling

Job Qualifications

  • Demonstrated ability to work as part of a team
  • Genuine enthusiasm for customer service and community engagement
  • Strong communication skills in English, additional languages a plus
  • Comfortable with mental math and cash handling
  • Ability to stand, walk, and perform physical tasks associated with the role
  • Commitment to adhering to company policies and procedures
  • Willingness to complete required trainings and maintain certifications

Job Duties

  • Greet and thank each customer with a smile and provide them with a moment of special
  • Help customers learn our menu, different products, and current specials
  • Uphold the culture and philosophy of Dutch Bros by engaging in relationship building
  • Ensure speed, quality, and accuracy in delivering orders
  • Maintain a positive attitude and encourage optimism among teammates and customers
  • Show up to work on time, communicate availability, and follow proper call out procedures
  • Support team members as needed and adapt to changing circumstances

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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