Dutch Bros logo

Broista - Albuquerque, NM

Job Overview

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Compensation

Hourly
Up to $18.00
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
Dutch Bros swag
free drinks
401(k) matching

Job Description

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that is widely recognized for its vibrant culture and dedication to community impact. Known for not just serving exceptional coffee, Dutch Bros operates with a mission to love people, make a difference in the community, and provide extraordinary experiences to all customers. Founded on the principles of kindness, authenticity, and teamwork, Dutch Bros Coffee embodies a fun-loving, energetic atmosphere that fosters personal growth and encourages employees to bring their unique selves to work. The company’s culture centers around its Broistas, who are the heart and foundation of its philosophy, embracing the motto "love all, serve all." This commitment to people-first values sets Dutch Bros apart in the industry as a place where employees feel empowered, supported, and valued for their contributions to both the customer experience and the community at large.

Joining Dutch Bros means becoming part of a passionate team that values enthusiasm, adaptability, and a positive outlook. The company provides an inclusive work environment where every team member is encouraged to be authentic and embrace change as part of continuous learning and growth. Dutch Bros also emphasizes the importance of community involvement, offering paid volunteer time to allow employees to give back to causes they care about. They prioritize the overall well-being of their employees by providing resources like an Employee Assistance Program and Employee Resource Groups focused on mental and physical health. Additionally, Dutch Bros invests in employee growth through benefits like education assistance programs, matching contributions to 401(k) plans, and comprehensive training designed to set each team member up for success.

The role offered is that of a Broista, which is more than just a barista position; it is a unique opportunity to engage with customers in a meaningful way every day. As a Broista, you will be responsible for creating positive, memorable interactions with customers, ensuring fast, quality service with consistency and reliability. This position demands a friendly, upbeat personality committed to upholding Dutch Bros' core values of speed, quality, and service. You will greet customers with a smile, help educate them on the menu and specials, and maintain the culture of camaraderie and relationship building that Dutch Bros champions. Reliability, teamwork, and maintaining a positive attitude are essential qualities that will contribute to both your success and the success of the entire team. The Broista role also includes opportunities for financial benefits beyond hourly wage through a tip pool after successful training, as well as development benefits like tuition reimbursement and community engagement hours.

Compensation for this role is competitive, up to $18.00 per hour, including an average tip of $6.00 per hour, though actual tips may vary depending on several factors. Dutch Bros aims to foster a fun, fast-paced work environment where employees can thrive professionally while making a positive impact in their local community. If you enjoy working with others in a vibrant and supportive company culture that values authenticity and service, this is a rewarding career opportunity to consider.

Job Requirements

  • High school diploma or equivalent
  • Food handler permit or certification
  • Ability to communicate effectively in English
  • Reliable transportation and punctuality
  • Ability to perform physical tasks such as standing for extended periods and lifting up to 65 lbs
  • Willingness to complete and maintain required trainings and certifications
  • Completion and passing of Broista training
  • Mental math proficiency

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service or retail experience preferred
  • Ability to communicate effectively in English, both written and verbal
  • Basic math skills for handling cash transactions
  • Willingness to learn and adapt to company culture and standards
  • Ability to work flexible hours including weekends and holidays
  • Food Handler Permit or Certification as required by local regulations

Job Duties

  • Engage with customers by greeting and thanking them with a smile
  • Ask and educate customers about menu options and specials
  • Embody the company culture by focusing on relationship building
  • Be consistent in delivering orders with speed, quality, and service
  • Maintain a positive attitude to encourage team spirit
  • Be reliable by showing up on time and following communication protocols
  • Help out teammates as necessary to support operations

Job Location

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