Broista - Albuquerque, NM

Dutch Bros Coffee is more than just a coffee company; it is a vibrant and dynamic organization that thrives on passion, positivity, and community impact. Known for its energetic and fun-loving culture, Dutch Bros Coffee has built a reputation for serving exceptional beverages while fostering an atmosphere where both employees and customers feel valued and inspired. Founded on the mission to love people, make a difference in the community, and provide extraordinary experiences, Dutch Bros Coffee has established itself not only as a leader in the beverage industry but also as a pillar of kindness and social contribution.

Dutch Bros Coffee is committed to creating an inclusive workplace where employees, known as Broistas, embody the core philosophy of love all, serve all. This philosophy guides all interactions within the company and extends to every customer experience. As a Broista, you become an integral part of this culture, contributing to a positive environment that promotes teamwork, authenticity, adaptability, and a people-first mindset. The company places strong emphasis on personal growth, encouraging team members to support each other's success while staying true to their unique selves.

The role of a Broista at Dutch Bros Coffee offers much more than the traditional job description of a barista. It centers on relationship building and consistent delivery of quality, speed, and excellent service. Broistas are trained and empowered to provide customers with an inviting and memorable moment in each cup, engaging with diverse patrons and helping them navigate the menu, learn about new products, and discover current specials. The position thrives on the principles of reliability, positivity, and willingness to support the team, ensuring that every shift operates smoothly and every customer leaves with a great experience.

Dutch Bros Coffee invests heavily in its employees’ well-being and development. The company offers various benefits designed to support both physical and mental health, including access to an Employee Assistance Program and Employee Resource Groups. Additionally, employees receive significant educational benefits with up to $5,250 annually to pursue professional development after completing one year with the company. Volunteering is encouraged and supported with eight hours of paid volunteer time, allowing team members to give back to their communities meaningfully.

Training at Dutch Bros Coffee is thorough and ongoing, designed to equip Broistas with the necessary skills and knowledge to succeed and uphold the company’s high standards and policies. From food safety and regulatory compliance to customer service excellence, the training ensures readiness and confidence on the job. Dutch Bros Coffee also offers practical perks such as access to company swag, free beverages, inclusion in a tip pool after training, and 401(k) matching up to 4% — benefits that reinforce a sense of community and reward dedication.

The compensation for this role can be up to $18.00 per hour, which includes an average tip of $6.00 per hour based on 2024 reporting. While tip averages can vary depending on multiple factors such as location and service quality, Dutch Bros Coffee strives to maintain a supportive and rewarding work environment where employees can grow personally and professionally while making a meaningful impact.