Broista - Albuquerque, NM

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $18.00
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Work Schedule

Standard Hours
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Benefits

paid volunteer time
Employee assistance program
Education Benefit Program
401(k) match
Tips pool participation
Dutch Bros swag
free drinks

Job Description

Dutch Bros Coffee is a dynamic and vibrant coffee company known for its commitment to community engagement and exceptional customer experiences. Founded with a mission to love people and make a difference, Dutch Bros goes beyond serving coffee by fostering a culture centered on positivity, teamwork, and genuine connection. This thriving company is recognized for its enthusiastic team members, known as Broistas, who uphold the company’s core philosophy: love all, serve all. The company’s dedication to creating extraordinary moments for customers is paired with a fun-loving atmosphere that inspires employees to bring their authentic selves to work every day. Dutch Bros believes that coffee is not just a beverage but a vehicle for building relationships and making a positive impact on the community.

The role at Dutch Bros Coffee is designed for individuals who are passionate about people and dedicated to creating memorable experiences. As a Broista, you will be at the forefront of customer interaction, greeting and engaging with patrons to ensure each visit is special. This position requires a team player who values the success of others as much as their own and who thrives in an environment of continuous growth and adaptability. You will be responsible for educating customers about the menu, current specials, and different products, and embodying the culture and values that make Dutch Bros unique. Key attributes for success in this role include reliability, positivity, consistency, and a true people-first attitude.

Dutch Bros Coffee provides comprehensive employee support including paid volunteer time, opportunities for professional development, health and wellness resources, and a structured training program. Employees enjoy tangible benefits like Dutch Bros swag, free drinks, and participation in a generous tip pool. The company matches contributions to its 401(k) plan, further demonstrating its investment in employee futures. With a pay rate of up to $18 per hour, including an average tip of $6 per hour, this role offers competitive compensation while fostering a supportive and uplifting work environment. If you are eager to grow your career in a community-focused and fun workplace, Dutch Bros Coffee presents an ideal opportunity to thrive and make a meaningful impact.

Job Requirements

  • Food handler permit or certification as required by state or local regulations
  • Ability to stand and be active for up to 10 hours per shift
  • Reliable transportation and punctuality
  • Completion and maintenance of required trainings and certifications
  • Ability to lift and carry up to 65 pounds
  • Proficiency in written and verbal English
  • Willingness to work varying shifts including weekends
  • Strong interpersonal skills

Job Qualifications

  • High school diploma or equivalent preferred
  • One year of customer service experience preferred
  • Strong communication skills in English
  • Ability to work well within a team
  • Adaptability to changing work environments
  • Positive attitude and passion for helping others
  • Basic math skills for cash handling

Job Duties

  • Engage with customers to provide excellent service and personalized interactions
  • Ask and educate customers about menu options and specials
  • Embody the Dutch Bros culture and values in all interactions
  • Ensure consistency in speed, quality, and service
  • Maintain a positive and optimistic attitude
  • Show reliability by being punctual and communicating availability
  • Assist teammates and support store operations when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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