Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities

Job Description

Brio and Bravo are premier restaurant brands that have recently undergone a dynamic reinvigoration, returning to their core values by offering creative, made-to-order menus featuring light and fresh ingredients. These brands, part of a respected restaurant group known for successfully restoring iconic Italian restaurant establishments like Buca di Beppo and Bertucci's, provide a vibrant dining atmosphere across their multiple premier locations. The group emphasizes operational excellence and a commitment to delivering an exceptional guest experience in each restaurant they manage. As a part of this revitalization, Brio and Bravo aim to create memorable experiences for every guest through a combination of quality food, attentive service, and an inviting environment.

The Bartender role within these brands is crucial to maintaining the high standards of guest service and restaurant operations. This position involves preparing and serving both alcoholic and non-alcoholic beverages and food items to guests with courtesy and efficiency, adhering strictly to company standards. The bartender not only focuses on service delivery but also plays an essential role in maintaining the bar's equipment and environment through routine opening and closing procedures. This role acts as a frontline ambassador of the restaurant, engaging with guests to ensure their satisfaction while fostering a positive and respectful workplace culture among team members.

Bartenders at Brio and Bravo are expected to create a high-energy environment conducive to maximum guest and staff engagement. This means effectively communicating with management and coworkers, as well as modeling company culture and standards in all interactions. The role demands sound decision-making skills, particularly in situations involving guest safety such as monitoring intoxication levels and enforcing legal regulations concerning alcohol service. Additionally, bartenders must fully understand and comply with state liquor laws, including strict prohibitions against serving minors and intoxicated patrons.

This position requires an individual who is knowledgeable about the bar’s inventory, including alcoholic beverages, mixers, garnishes, glassware, and daily specials. Bartenders are also responsible for maintaining familiarity with the layout of the property, the specifics of table settings, room capacities, pricing structures, and dress codes to assist in the overall seamless operation of the restaurant. Through suggestive selling and upselling techniques, bartenders help maximize sales while ensuring guests have an enjoyable and satisfying dining experience. Handling transactions accurately while complying with cash handling and credit card procedures is another critical aspect of the role.

Ideal candidates bring at least two years of experience in mixology, liquor, and food service or an equivalent combination of education and experience. This background equips them to excel in an environment that values guest service excellence, operational precision, and a commitment to maintaining a welcoming atmosphere throughout the dining experience. Employment type and salary details are typically discussed during the recruitment process, reflecting the competitive standards of the industry and the expertise required.

Joining Brio and Bravo as a Bartender offers the opportunity to be part of a renowned restaurant group dedicated to restoring and evolving celebrated brands. This role is perfect for individuals who appreciate the art of bartending, value teamwork, and are passionate about delivering outstanding guest experiences.

Job Requirements

  • Meet minimum age requirement for service of alcoholic beverages
  • Complete knowledge of company policies and service standards
  • Ability to identify and handle intoxicated guests in compliance with company standards
  • Competence in decision-making that benefits guests and staff
  • Maintain knowledge of bar setups, inventory, and property layouts
  • Ability to work collaboratively in a team environment
  • Availability to work evenings and weekends

Job Qualifications

  • Two years experience or training in mixology liquor and food service
  • Knowledge of state liquor laws and regulations
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment
  • Experience handling cash and credit card transactions
  • Ability to maintain cleanliness and organization in the bar area
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Prepare and serve alcoholic and non-alcoholic beverages and menu items to guests courteously and efficiently
  • Assist in maintenance of bar area equipment via opening and closing checklists
  • Create an operation valuing company standards of guest service
  • Ensure every guest contact meets or exceeds expectations to drive repeat business
  • Contribute to a high-energy environment promoting engagement and enjoyment for staff and guests
  • Communicate effectively with management and team members fostering a respectful workplace
  • Maintain knowledge of menu offerings, liquor brands, and daily specials and comply with state liquor regulations

Job Criteria

Experience

Mid Level (3-7 years)


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