Bridgeman's Host/ Server Assistant

Chattanooga, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $14.00

Benefits

Paid Time Off

Paid holidays

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability insurance

long-term disability insurance

accident insurance

critical illness insurance

Employee assistance program

401(k) retirement plan

Referral Bonus Program

hotel discounts

Restaurant Discounts

Employee meal option

Starbucks discount

Garage parking discount

Job Description

The Read House Hotel is an iconic, historic hotel located in Chattanooga, Tennessee, offering guests a blend of classic elegance and modern luxury. Established in 1872, this award-winning hotel has cultivated a timeless charm and a reputation for exceptional hospitality, making it a cornerstone of Chattanooga's cultural and social scene. Renowned for its dedication to providing an outstanding guest experience, The Read House Hotel embraces the grandeur and opulence of the Roaring '20s, creating a vibrant atmosphere that reflects both luxury and a rebellious spirit. The hotel emphasizes a culture of genuine hospitality, camaraderie, and growth, empowering its team to deliver service excellence at every touchpoint. The Read House is proud to provide an environment where passion, individuality, and fun are cherished, fostering a strong sense of belonging and professional development among its staff. Bridgeman's Chophouse, the hotel's fine-dining restaurant, is a classic upscale chophouse named in honor of Peter Bridgeman, a devoted long-time employee who left a lasting legacy of hospitality. Bridgeman’s Chophouse is known not only for its exceptional cuisine but also for its commitment to delivering a personalized and memorable dining experience to every guest. The restaurant has been recognized as a finalist for Chattanooga's Best of the Best Hospitality Employer from 2022 through 2024, underscoring its reputation as a premier workplace within the local hospitality industry.

The Read House Hotel is currently seeking a professional and passionate Host/Server Assistant to join the team at Bridgeman's Chophouse. This part-time, evening shift role offers the opportunity to engage with guests directly, serving as the first point of contact and ensuring a warm welcome to the restaurant. The Host/Server Assistant plays an integral dual role—acting as both the host who manages seating and guest requests and as a server assistant who supports the wait staff in delivering impeccable dining service. The position requires excellent communication skills, the ability to multitask effectively in a fast-paced environment, and a commitment to maintaining the restaurant's high standards of cleanliness, organization, and service delivery. Working hours are typically from 4 pm to 11 pm, with potential variations during holiday periods. Compensation includes a wage of $14.00 per hour for the host role and $8.50 per hour plus tips for the server assistant function. The Read House Hotel offers comprehensive benefits, including paid time off, holiday pay, affordable medical plans, 401(k) with employer match, and employee discounts, emphasizing a supportive work culture and opportunities for career development. Individuals who thrive in dynamic hospitality settings and are motivated to contribute to an esteemed, growing company will find this role both rewarding and enriching.

Job Requirements

High school diploma or equivalent preferred
previous fine dining experience preferred
TABC server permit required within 60 days of hire
excellent communication skills with guests, team members, and management
proficiency in restaurant POS, reservation, and or inventory applications
excellent organization, prioritization, and time management skills
strong observational skills
ability to frequently lift, carry, push, pull, or otherwise move up to 10 pounds and occasionally lift, carry, push, pull, or otherwise move up to 20 pounds with or without assistance
ability to stand for extended periods of time, sometimes more than 8 hours
ability to hand-carry service trays with 3 covered entree plates
ability to apply commonsense understanding to carry out instructions
ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
ability to apply patience and understanding to all persons and situations
ability to perform well under pressure to meet the needs of guests, team members and or management

Job Qualifications

High school diploma or equivalent preferred
previous fine dining experience preferred
TABC server permit required within 60 days of hire
excellent communication skills with guests, team members, and management
proficiency in restaurant POS, reservation, and or inventory applications
excellent organization, prioritization, and time management skills
strong observational skills

Job Duties

Welcome guests to the restaurant in a warm and friendly manner
manage the seating chart and seat guests accordingly
monitor restaurant activity to determine seating and dining flow
answer phone calls, effectively communicating restaurant hours, availability, and policies
respond to guest inquiries and requests in a timely, friendly, and efficient manner
perform opening and closing duties as needed
assist with side work including cleaning, stocking, folding silverware, etc.
assist servers to consistently deliver a quality experience for guests
prepare food stations and maintain organized and clean guest tables
serve food and drink to guests at the direction of the server
abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages
clear, clean, and reset tables in preparation for arriving guests
act as a connection between front of house and back of house when necessary
maintain regular and punctual on-site attendance with the ability to work evenings, weekends, and holidays when business requires