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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
accident insurance
critical illness insurance
Employee assistance program
401(k) retirement plan
Referral Bonus Program
hotel discounts
Restaurant Discounts
Employee meal option
Starbucks discount
Garage parking discount
Job Description
The Read House Hotel is an iconic, historic hotel located in Chattanooga, Tennessee, offering guests a blend of classic elegance and modern luxury. Established in 1872, this award-winning hotel has cultivated a timeless charm and a reputation for exceptional hospitality, making it a cornerstone of Chattanooga's cultural and social scene. Renowned for its dedication to providing an outstanding guest experience, The Read House Hotel embraces the grandeur and opulence of the Roaring '20s, creating a vibrant atmosphere that reflects both luxury and a rebellious spirit. The hotel emphasizes a culture of genuine hospitality, camaraderie, and growth, empowering its team to... Show More
Job Requirements
- High school diploma or equivalent preferred
- previous fine dining experience preferred
- TABC server permit required within 60 days of hire
- excellent communication skills with guests, team members, and management
- proficiency in restaurant POS, reservation, and or inventory applications
- excellent organization, prioritization, and time management skills
- strong observational skills
- ability to frequently lift, carry, push, pull, or otherwise move up to 10 pounds and occasionally lift, carry, push, pull, or otherwise move up to 20 pounds with or without assistance
- ability to stand for extended periods of time, sometimes more than 8 hours
- ability to hand-carry service trays with 3 covered entree plates
- ability to apply commonsense understanding to carry out instructions
- ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
- ability to apply patience and understanding to all persons and situations
- ability to perform well under pressure to meet the needs of guests, team members and or management
Job Qualifications
- High school diploma or equivalent preferred
- previous fine dining experience preferred
- TABC server permit required within 60 days of hire
- excellent communication skills with guests, team members, and management
- proficiency in restaurant POS, reservation, and or inventory applications
- excellent organization, prioritization, and time management skills
- strong observational skills
Job Duties
- Welcome guests to the restaurant in a warm and friendly manner
- manage the seating chart and seat guests accordingly
- monitor restaurant activity to determine seating and dining flow
- answer phone calls, effectively communicating restaurant hours, availability, and policies
- respond to guest inquiries and requests in a timely, friendly, and efficient manner
- perform opening and closing duties as needed
- assist with side work including cleaning, stocking, folding silverware, etc.
- assist servers to consistently deliver a quality experience for guests
- prepare food stations and maintain organized and clean guest tables
- serve food and drink to guests at the direction of the server
- abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages
- clear, clean, and reset tables in preparation for arriving guests
- act as a connection between front of house and back of house when necessary
- maintain regular and punctual on-site attendance with the ability to work evenings, weekends, and holidays when business requires
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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