Harkins Theatres logo

Bricktown 16 - Assistant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

free movies
A fun work environment
Flexible Hours
Incentive programs
Advancement opportunities
401k
other great benefits

Job Description

Harkins Theatres is a leading movie theatre chain renowned for delivering exceptional cinematic experiences across multiple locations. As a family-owned and operated business, Harkins has built a strong reputation for providing innovative services, comfortable venues, and top-notch customer experiences to its guests. With a commitment to both its patrons and employees, the company fosters a welcoming and dynamic work environment. Harkins Theatres continuously strives to enhance movie-going by blending the latest technology with friendly and knowledgeable staff to ensure each visit is memorable and enjoyable.\n\nThe role of Assistant Manager at Harkins Theatres is a vital position that supports the ongoing success and smooth operation of the theatre. This role works closely with both the Senior and General Managers to oversee daily functions within the assigned department, ensuring that all aspects of the theatre’s operations run efficiently. The Assistant Manager not only supervises team members (TMs) and team leaders (TLs) but also actively participates in guest services, inventory management, and maintaining high standards for film presentation. This leadership position demands a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to upholding the company’s policies and providing excellent customer service. The Assistant Manager serves as a key figure in creating a positive movie-going experience for all guests, resolving issues promptly, and motivating the team to perform at their best. The position offers opportunities for professional development, flexible work hours, and a collaborative atmosphere, making it an excellent career opportunity for those passionate about the entertainment industry and team leadership.

Job Requirements

  • 1+ year of management experience preferred
  • Excellent guest service skills
  • Movie theatre experience, a plus
  • Proficient in Microsoft Excel, Word and Outlook
  • Able to lift up to 50 pound boxes/items from the floor/shelf
  • Good written and verbal English language skills
  • Bilingual, Spanish a plus
  • Have work availability during our busiest times

Job Qualifications

  • 1+ year of management experience preferred
  • Excellent guest service skills
  • Proficient in Microsoft Excel, Word and Outlook
  • Good written and verbal English language skills
  • Bilingual, Spanish a plus
  • Able to lift up to 50 pound boxes/items from the floor/shelf

Job Duties

  • Oversees guest services to ensure that all guests receive the best movie going experience
  • Responsible for understanding and adhering to all company policies procedures and ensures that TMs and TLs do the same
  • Assists with inventory and deliveries
  • Inspects all delivery contents and takes immediate action to correct any errors or damages
  • Upholds the company's standards for film presentation including following projection operating procedures, ordering parts and supplies, and arranging for necessary repairs in a timely fashion

Job Criteria

Experience

Mid Level (3-7 years)


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