Brickell - Part Time Receptionist

SEV Laser is a distinguished leader in the laser hair removal industry, widely recognized for its commitment to utilizing advanced technology and delivering personalized aesthetic services that help individuals feel confident in their own skin. Located in Brickell, FL, SEV Laser prides itself on providing exceptional results combined with an outstanding client experience. The company has cultivated a reputation for offering a range of innovative services tailored to meet the unique needs of each client, ensuring high satisfaction and repeated patronage. SEV Laser not only focuses on client outcomes but also fosters a collaborative and supportive work culture where creativity and innovation are highly valued. The establishment invests significantly in employee development, offering ongoing training and growth opportunities that empower its team to excel and enhance their expertise within the beauty and wellness industry.

The front desk receptionist role at SEV Laser is a vital position that serves as the first point of contact for all clients visiting the clinic. This role demands a professional who is passionate about the beauty industry and customer relations, as they are crucial in creating a welcoming and appreciative environment for clients. The receptionist will be responsible for managing scheduling duties, supporting service education and sales initiatives, and ensuring the smooth daily operations of the clinic. This position operates within a performance-driven environment and directly contributes to achieving clinic goals and maintaining SEV Laser’s high service standards.

In this role, the receptionist is expected to warmly greet clients, efficiently handle check-ins and check-outs, process payments, and provide accurate information regarding treatments, packages, retail items, and ongoing promotions. They will also actively promote services, memberships, and retail products by identifying client needs and recommending suitable treatments or upgrades. The ability to work proficiently with booking and client-management software, preferably Zenoti, is essential. Receptionists at SEV Laser are also tasked with maintaining confidentiality, supporting the maintenance of a clean and organized clinic environment, and assisting with inventory monitoring.

Furthermore, the role includes participation in required service and sales training sessions to uphold SEV’s professional standards and support the onboarding process of new team members. The receptionist will contribute positively to the team culture and help ensure a productive and enjoyable work atmosphere. This position demands regular weekend availability and requires the individual to work up to three days per week from 9:30 AM to 7:30 PM. Compensation includes a competitive hourly wage ranging from $16.50 to $18.50 per hour, augmented by commission sales. Additional benefits include sick pay, immediate eligibility for a 401(k) plan, and employee discounts on SEV Laser services. As the company scales, employees will find real opportunities for professional growth supported by a leadership team deeply invested in their success.