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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
competitive hourly rate
Commission sales
sick pay
401(k) Plan
Employee Discounts
supportive leadership
real growth opportunities
Job Description
SEV Laser is a distinguished leader in the laser hair removal industry, widely recognized for its commitment to utilizing advanced technology and delivering personalized aesthetic services that help individuals feel confident in their own skin. Located in Brickell, FL, SEV Laser prides itself on providing exceptional results combined with an outstanding client experience. The company has cultivated a reputation for offering a range of innovative services tailored to meet the unique needs of each client, ensuring high satisfaction and repeated patronage. SEV Laser not only focuses on client outcomes but also fosters a collaborative and supportive work culture where creativity... Show More
Job Requirements
- Must be available to work up to 3 days per week including weekends
- Must be available to work from 9:30am-7:30pm each day
- Standing for extended periods
- Frequent interaction with clients and team members
- Exposure to office equipment and cleaning supplies
Job Qualifications
- Previous experience in a receptionist or customer service role is preferred
- Strong sales skills with a proven track record of meeting or exceeding targets
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Proficiency in Zenoti scheduling software is preferred
- A positive attitude and a passion for the beauty and wellness industry
- Comfortable using computer systems and booking platforms
- Reliable, punctual, and consistent attendance
- Ability to work independently
- Weekend availability required
Job Duties
- Warmly greet every client entering and exiting the clinic
- Manage check-in, check-out, and payment processes
- Provide accurate information about treatments, packages, retail, and promotions
- Address client questions professionally and courteously
- Maintain confidentiality and uphold SEV service standards
- Actively promote services, memberships, and retail products
- Identify client needs and recommend appropriate treatments or upgrades
- Support clinic sales goals through product knowledge and engagement
- Maintain up-to-date familiarity with pricing and promotions
- Accurately book, modify, and cancel appointments
- Answer phone calls with elevated phone etiquette
- Respond to emails and voicemails promptly
- Utilize booking and client-management systems efficiently
- Support scheduling flow and operational updates
- Open and close clinic per Standard Operating Procedures
- Maintain a clean, stocked, organized front desk and lobby
- Assist with transitional cleaning of treatment rooms as needed
- Monitor inventory and notify management when supplies run low
- Participate in required service and sales training
- Model SEV service standards and professionalism
- Support onboarding of new team members
- Contribute positively to team culture
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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