7 Brew Coffee logo

Brewista - West Springfield

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Tips
flexible schedule
Positive work culture
Training opportunities
Supportive team environment
Opportunities for advancement

Job Description

7 Brew is a growing drive-thru coffee company dedicated to revolutionizing the customer experience through exceptional service and high-quality beverages. With a commitment to kindness, positivity, and community, 7 Brew aims to inspire connections among guests and team members alike. The company’s innovative approach to the drive-thru model focuses on delivering personalized, handcrafted drinks swiftly and efficiently while maintaining a warm, welcoming atmosphere. Located in West Springfield, 7 Brew cultivates a purpose-driven culture that values each employee as a vital part of their mission. As part of their team, individuals are not just employees but members of a community that prioritizes uplifting interactions and teamwork. The company offers part-time employment opportunities with competitive pay ranging from $18 to $20 per hour, including tips, making it an attractive option for those seeking flexible, rewarding work in a dynamic setting.

The Brewista role at 7 Brew is central to this mission of blending kindness with a revolutionary coffee experience. As a Brewista, you will be the primary face of 7 Brew, engaging directly with customers to create a welcoming and efficient service experience in the drive-thru lanes. This position requires a balance of speed, precision, and genuine interpersonal skills to ensure every guest leaves satisfied. Brewistas are responsible for greeting customers, taking and accurately entering customized orders, preparing a variety of coffee and beverage drinks with care, and delivering each order with a smile. This role demands urgency and responsiveness to maintain swift service while ensuring every cup meets the company’s high standards of quality. Beyond serving drinks, the position involves maintaining a clean and organized work environment in compliance with sanitation standards, supporting team members during the shift, and managing routine operational tasks such as shift change duties.

Working as a Brewista at 7 Brew means embracing a fast-paced, physically active role that requires standing for hours, lifting supplies, and working outdoors regardless of weather conditions. The ideal candidate will be adaptable, energetic, and committed to representing 7 Brew’s values through positive, respectful interactions with guests and teammates. This role offers the opportunity to be part of a positive work culture and to develop customer service skills in a unique and engaging environment dedicated to innovation in the coffee service industry.

Job Requirements

  • part-time employment
  • minimum of three shifts per week availability
  • ability to stand for extended periods
  • ability to lift up to 50 lbs
  • ability to work in outdoor conditions
  • ability to use a utility knife safely
  • strong customer service skills
  • ability to work weekends and holidays
  • punctuality and reliability
  • excellent communication skills
  • positive attitude and teamwork spirit

Job Qualifications

  • can create and maintain genuine uplifting interactions with customers for up to five minutes at a time while taking orders discussing flavors or delivering drinks
  • can work carefully and quickly with espresso hot water coffee dairy products and flavored syrups
  • can work outside in our service lanes for prolonged periods regardless of weather conditions
  • can lift up to 50 lbs
  • can stand comfortably for hours at a time while serving guests
  • can climb a ladder and use a stepladder as needed
  • can stand sit bend kneel twist and squat as necessary to stock product and prepare service areas
  • can safely walk between and around cars in the drive-thru service lane while interacting with and delivering drinks to customers
  • can safely use a utility knife
  • works a flexible schedule
  • works a minimum of three shifts per week
  • follows company procedure for communicating time-off requests
  • regularly works weekends and is available to work holidays if necessary

Job Duties

  • converse directly with customers to confirm and personalize their drink orders and correctly key those orders into our point-of-sale system
  • collect payments from customers provide receipts and correctly count back any change
  • prepare all drinks and premixes to order ensuring quality and consistency for each customer served
  • always move with urgency and responsiveness operating on the customer’s time to provide prompt service
  • stay productive and proactive throughout the entire shift supporting guest service even during slower periods
  • make personal connections with customers every day through genuine interactions warm smiles and open positive body language
  • know our full menu and drink offerings inside and out can guide customers answer questions and help them identify and order the drink they truly want offering recommendations when appropriate

Job Criteria

Experience

No experience required


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