Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $13.00
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
401k plan
Bonuses
Travel perks
wellness programs
Job Description
Pyramid Global Hospitality is a distinguished leader in the hospitality industry, recognized for its dedication to fostering a 'People First' culture. The company prioritizes its employees by creating a supportive and inclusive work environment that embraces diversity, promotes personal and professional growth, and emphasizes overall wellbeing. With over 230 properties worldwide, Pyramid Global Hospitality offers a global platform for hospitality professionals to build rewarding careers while contributing to exceptional guest experiences. The company is committed to employee development through ongoing training programs, competitive employee benefits, and unique perks designed to enhance the work-life balance of its team members.
One of Pyramid Global Hospitality's notable properties is the Hilton Birmingham at UAB, which exemplifies the company's ethos of excellence and care. This hotel boasts 295 guest rooms, expansive meeting spaces totaling almost 15,000 square feet, and on-site dining options including a food and beverage outlet and a bar. The Hilton Birmingham at UAB is an Employer of Choice, reflecting Pyramid Global Hospitality's commitment to treating its employees with as much care as it extends to its guests. Employees at this property benefit from a robust wage package, excellent benefit plans, a matching 401K retirement plan, generous bonus opportunities, as well as travel perks that allow them to explore a portfolio of 100 hotels across all major brands managed by the company.
The role of Restaurant Server at the Hilton Birmingham at UAB is a vital position within the hospitality team, acting as the face of the restaurant and crucial to delivering exceptional guest experiences. This role requires a highly motivated and customer-focused individual who enjoys engaging with guests, providing attentive and knowledgeable service, and working as part of a collaborative team. Restaurant Servers are responsible not only for maintaining the cleanliness and readiness of the dining area prior to service but also for guiding guests through the menu and ensuring that orders are accurate and meet special requests. A successful Server in this role will have an engaging and welcoming personality, deep familiarity with the menu, including wine, beer, cocktails, and spirits, and the ability to work efficiently and gracefully in a fast-paced environment.
Candidates for the Restaurant Server position will have the opportunity to grow and learn in a world-class hotel setting where professional development is encouraged and supported by the company. This is an excellent choice for hospitality professionals looking to advance their careers and be part of a company that truly values its people. The Hilton Birmingham at UAB offers a dynamic work environment where employees can make meaningful connections, hone their skills, and contribute to a culture of success and guest satisfaction. The compensation for this role starts at $13.00 per hour, reflecting the company’s commitment to providing fair and competitive wages.
In summary, joining Pyramid Global Hospitality as a Restaurant Server at the Hilton Birmingham at UAB means becoming part of a company that celebrates diversity, prioritizes employee wellbeing, and offers comprehensive benefits including health insurance, retirement plans, and paid time off, along with unique perks such as on-site wellness programs, local discounts, and employee hotel rates. This role is perfect for individuals who are passionate about hospitality and eager to deliver memorable service in a supportive and growth-oriented environment.
One of Pyramid Global Hospitality's notable properties is the Hilton Birmingham at UAB, which exemplifies the company's ethos of excellence and care. This hotel boasts 295 guest rooms, expansive meeting spaces totaling almost 15,000 square feet, and on-site dining options including a food and beverage outlet and a bar. The Hilton Birmingham at UAB is an Employer of Choice, reflecting Pyramid Global Hospitality's commitment to treating its employees with as much care as it extends to its guests. Employees at this property benefit from a robust wage package, excellent benefit plans, a matching 401K retirement plan, generous bonus opportunities, as well as travel perks that allow them to explore a portfolio of 100 hotels across all major brands managed by the company.
The role of Restaurant Server at the Hilton Birmingham at UAB is a vital position within the hospitality team, acting as the face of the restaurant and crucial to delivering exceptional guest experiences. This role requires a highly motivated and customer-focused individual who enjoys engaging with guests, providing attentive and knowledgeable service, and working as part of a collaborative team. Restaurant Servers are responsible not only for maintaining the cleanliness and readiness of the dining area prior to service but also for guiding guests through the menu and ensuring that orders are accurate and meet special requests. A successful Server in this role will have an engaging and welcoming personality, deep familiarity with the menu, including wine, beer, cocktails, and spirits, and the ability to work efficiently and gracefully in a fast-paced environment.
Candidates for the Restaurant Server position will have the opportunity to grow and learn in a world-class hotel setting where professional development is encouraged and supported by the company. This is an excellent choice for hospitality professionals looking to advance their careers and be part of a company that truly values its people. The Hilton Birmingham at UAB offers a dynamic work environment where employees can make meaningful connections, hone their skills, and contribute to a culture of success and guest satisfaction. The compensation for this role starts at $13.00 per hour, reflecting the company’s commitment to providing fair and competitive wages.
In summary, joining Pyramid Global Hospitality as a Restaurant Server at the Hilton Birmingham at UAB means becoming part of a company that celebrates diversity, prioritizes employee wellbeing, and offers comprehensive benefits including health insurance, retirement plans, and paid time off, along with unique perks such as on-site wellness programs, local discounts, and employee hotel rates. This role is perfect for individuals who are passionate about hospitality and eager to deliver memorable service in a supportive and growth-oriented environment.
Job Requirements
- High school diploma or equivalent
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work in a fast-paced environment
- Strong communication skills
- Engaging and welcoming personality
- Passion for hospitality and guest service
Job Qualifications
- Engaging and welcoming personality
- Descriptive selling skills
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work under pressure in a fast-paced environment
- Passion for creating an exceptional experience for all guests
- Excellent communication skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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