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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $4.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Meal allowance
flexible schedule
Job Description
The Westin Chattanooga is a distinguished hotel located in Chattanooga, Tennessee, known for providing exceptional hospitality and a welcoming atmosphere to guests from around the world. As part of the Westin Hotels & Resorts brand, the property is committed to delivering outstanding service, comfort, and quality across all its offerings. The hotel features elegant accommodations, fine dining options, and state-of-the-art amenities designed to meet the needs of both leisure and business travelers. At the core of Westin Chattanooga’s commitment is the focus on guest satisfaction and creating memorable experiences that encourage repeat visits and positive reviews. The team at this... Show More
Job Requirements
- Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights
- Must be able to communicate effectively by writing, telephone and personal meeting situations
- Must be neat in appearance at all times
- Must be able to work a flexible schedule including weekends and holidays
- Must be honest and work well with others
- Ability to speak in a clear, understandable voice and understand English
- Ability to bend, stretch arms overhead and lift and/or carry up to 30 pounds
- Stand/walk on feet for 8 hours and work in a restrictive space/environment
- Finger dexterity to type, write, and work on a computer or micros machine
Job Qualifications
- Experience as a server is preferred
- Knowledge of menu items, preparation, and ingredients
- Ability to communicate effectively by writing, telephone and personal meeting situations
- Outgoing and pleasant personality
- Neat in appearance at all times
- Ability to work a flexible schedule including weekends and holidays
- Must be honest and work well with others
Job Duties
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance to the restaurant
- Present menus and be knowledgeable of menu contents, recipes, and restaurant offerings
- Serve and assist customers with selecting food/beverages as needed
- Verify guests identification to ensure they meet age requirements for alcohol consumption
- Have basic knowledge of menu prices, composition of items, preparation techniques, and time of preparation
- Make suggestions based on guest preferences
- Take and serve food/drinks orders
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments
- Return to each table periodically to ascertain whether additional items are desired
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- Dress in appropriate event staff uniform at all times, while also maintaining professional appearance
- Refill condiments and server station supplies at end of each shift
- May require performing other shift closing tasks to be determined by Director of Food & Beverage
- Adhere to all Health Department rules and regulations and brand standards
- Must be responsible for security of guests, fellow employees and hotel assets
- Must have completed required brand training program
- Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests
- Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc
- Act with the highest level of integrity in every decision
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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