Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Insurance enrollment
Paid Time Off
Holiday pay
Hotel and travel discounts
Professional development opportunities
complimentary parking
Hilton travel program
Job Description
First Hospitality is a renowned hospitality company known for its commitment to delivering exceptional service and memorable guest experiences. They specialize in creating welcoming environments where professional development and employee satisfaction are prioritized alongside guest delight. With a focus on innovation and engagement within the hospitality industry, First Hospitality is dedicated to providing outstanding dining experiences across their various locations. Their team members are empowered to grow within the company through robust training, career advancement opportunities, and a supportive work culture. The company offers many employee-centric benefits including insurance coverage from the first day of employment, paid time off, holiday pay, and access to exclusive hotel and travel discounts worldwide. This reflects First Hospitality's dedication to fostering a positive and rewarding workplace environment for their staff.
The role of Restaurant Server at First Hospitality is crafted for candidates who are passionate about food, beverage, and superior customer service. This position involves providing attentive, dynamic, and inspiring tableside service in a fast-paced restaurant setting. Servers must possess thorough knowledge of the food and beverage menus, including an understanding of recommended pairings and specials, to ensure they can offer insightful recommendations to guests. The primary responsibility is to deliver and exceed guest expectations by embodying the restaurant vision and demonstrating proactive problem-solving abilities. Effective communication with guests and team members is essential in maintaining a seamless dining experience. Restaurant Servers at First Hospitality go beyond routine service by building rapport with guests, anticipating needs, and creatively addressing challenges. The compensation starts at $16.37 per hour plus tips, emphasizing both competitive pay and the potential for additional earnings based on service quality. This full-time employment opportunity includes multiple perks from day one, such as insurance enrollment, paid time off, holiday pay, and travel benefits, underpinning First Hospitality's commitment to its employees and their professional growth.
The role of Restaurant Server at First Hospitality is crafted for candidates who are passionate about food, beverage, and superior customer service. This position involves providing attentive, dynamic, and inspiring tableside service in a fast-paced restaurant setting. Servers must possess thorough knowledge of the food and beverage menus, including an understanding of recommended pairings and specials, to ensure they can offer insightful recommendations to guests. The primary responsibility is to deliver and exceed guest expectations by embodying the restaurant vision and demonstrating proactive problem-solving abilities. Effective communication with guests and team members is essential in maintaining a seamless dining experience. Restaurant Servers at First Hospitality go beyond routine service by building rapport with guests, anticipating needs, and creatively addressing challenges. The compensation starts at $16.37 per hour plus tips, emphasizing both competitive pay and the potential for additional earnings based on service quality. This full-time employment opportunity includes multiple perks from day one, such as insurance enrollment, paid time off, holiday pay, and travel benefits, underpinning First Hospitality's commitment to its employees and their professional growth.
Job Requirements
- high school diploma or equivalency certificate
- 1+ years of restaurant serving experience
- effective verbal and written communication skills
- ability to stand and walk frequently for 8+ hours
- ability to lift up to 30 pounds frequently
- ability to reach, bend, stoop, and pivot frequently
- must speak, read, and write workplace primary language(s)
Job Qualifications
- 1+ years of restaurant serving experience
- high school diploma or equivalency education certificate
- effective verbal and written communication skills
- must be able to speak, read, and write in primary language(s) used in the workplace
- ability to stand and walk frequently throughout the workday for 8+ hours
- ability to lift, lower, and maneuver up to 30 pounds frequently
- ability to reach, bend, stoop, and pivot frequently throughout the workday
Job Duties
- Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies
- learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials
- accurately detail each order, ensuring accuracy and guest delight
- effectively engage and build rapport with guests to identify needs and ensure guest satisfaction
- proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team
- maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned
- always maintain professionalism consistent with restaurant and company expectations
- know and communicate restaurant emergency procedures
- inform and assist guests in emergencies
- take on additional tasks as necessary or assigned by restaurant leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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