Job Overview
Compensation
Hourly
Range $12.25 - $15.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible scheduling
Job Description
Hy-Vee is a prominent and trusted grocery chain in the United States known for its commitment to customer service and community engagement. With locations across the Midwest, Hy-Vee offers a diverse range of products and services including groceries, fresh produce, pharmacy, and dining options. One of its unique features is the Market Grille, an in-store dining area where customers can enjoy freshly prepared meals in a friendly and welcoming atmosphere. Hy-Vee prides itself on creating a positive work environment where employees are valued, supported, and empowered to succeed. The company culture emphasizes teamwork, professionalism, and a strong customer focus, making it an employer of choice for individuals seeking to build a rewarding career in retail and food service.
The Server position at Hy-Vee's Market Grille department is an essential role that combines customer service excellence with efficient food and beverage delivery. This is a non-exempt position that typically involves working daytime shifts in a fast-paced, dynamic environment. A Server at Hy-Vee is expected to provide prompt, friendly, and attentive service to all customers, ensuring their dining experience is enjoyable and seamless. Responsibilities include greeting customers with a smile, taking accurate food and beverage orders, delivering meals promptly, and checking in with patrons to address any concerns or requests. Servers must also handle payments and manage customer interactions professionally while adhering to company policies and guidelines.
This role requires strong communication skills, attention to detail, and the ability to multitask in a busy setting. A Server will work closely with the Market Grille management team and other store staff to maintain high standards of service and cleanliness. Knowledge of menu items, including specialty dishes and alcoholic beverages where applicable, is important to provide informed recommendations and ensure customer satisfaction. Physical stamina is also necessary, as the job involves standing for extended periods and performing tasks like lifting and carrying up to 50 pounds.
Hy-Vee values a growth mindset and encourages employees to develop their skills and advance in their careers. The Server position is an excellent opportunity for those looking to gain experience in the food service industry or to join a company that prides itself on integrity, respect, and a commitment to customer happiness. Employment is contingent upon the successful completion of a pre-employment drug screen, reinforcing Hy-Vee's dedication to a safe and healthy workplace. If you are enthusiastic, dependable, and motivated to provide exceptional service, Hy-Vee invites you to become a part of their team where every smile makes a difference.
The Server position at Hy-Vee's Market Grille department is an essential role that combines customer service excellence with efficient food and beverage delivery. This is a non-exempt position that typically involves working daytime shifts in a fast-paced, dynamic environment. A Server at Hy-Vee is expected to provide prompt, friendly, and attentive service to all customers, ensuring their dining experience is enjoyable and seamless. Responsibilities include greeting customers with a smile, taking accurate food and beverage orders, delivering meals promptly, and checking in with patrons to address any concerns or requests. Servers must also handle payments and manage customer interactions professionally while adhering to company policies and guidelines.
This role requires strong communication skills, attention to detail, and the ability to multitask in a busy setting. A Server will work closely with the Market Grille management team and other store staff to maintain high standards of service and cleanliness. Knowledge of menu items, including specialty dishes and alcoholic beverages where applicable, is important to provide informed recommendations and ensure customer satisfaction. Physical stamina is also necessary, as the job involves standing for extended periods and performing tasks like lifting and carrying up to 50 pounds.
Hy-Vee values a growth mindset and encourages employees to develop their skills and advance in their careers. The Server position is an excellent opportunity for those looking to gain experience in the food service industry or to join a company that prides itself on integrity, respect, and a commitment to customer happiness. Employment is contingent upon the successful completion of a pre-employment drug screen, reinforcing Hy-Vee's dedication to a safe and healthy workplace. If you are enthusiastic, dependable, and motivated to provide exceptional service, Hy-Vee invites you to become a part of their team where every smile makes a difference.
Job Requirements
- Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision
- Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Possess the ability to understand and follow verbal or demonstrated instructions
- Write identifying information
- Request supplies orally or in writing
Job Qualifications
- No education requirement
- 0 - 2 years of related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions
- Ability to do simple addition and subtraction
- Possess the ability to understand and follow verbal or demonstrated instructions
- Write identifying information
- Request supplies orally or in writing
- Knowledge of menu items including specialty dishes and beverages
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Knowledgeable of all menu items, including bar (where applicable)
- Accurately reports tip income
Job Criteria
Experience
No experience required
Job Location
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