Breakfast Server

Holiday Inn St. Petersburg N - Clearwater is a well-established hotel brand under the IHG (InterContinental Hotels Group) umbrella, known for delivering excellent guest experiences with a focus on comfort, quality, and genuine hospitality. Situated in a prime location, this hotel blends convenience with a hospitable environment, catering to business travelers, tourists, and families alike. With a commitment to upholding IHG's global standards, the hotel prides itself on ensuring every guest feels welcomed and valued during their stay. As a part of the broader hospitality industry, the hotel emphasizes a service culture rooted in respect, care, and professionalism. The property features well-maintained facilities including comfortable guest rooms, dining areas, and meeting spaces, accompanied by a dedicated Food & Beverage department that aims to provide memorable dining experiences in all aspects, from breakfasts to special events.

The role of Breakfast Server at Holiday Inn St. Petersburg N - Clearwater is a pivotal position within the Food & Beverage department. This position entails delivering warm, efficient, and brand-aligned service to hotel guests during breakfast hours, consistently reflecting the IHG service culture and standards. The Breakfast Server is expected to create meaningful guest interactions by anticipating and addressing guest needs, demonstrating genuine care and enthusiasm, and providing high-quality food and beverage service. This role demands the ability to maintain a friendly and professional demeanor while operating efficiently during early mornings, weekends, and holidays. The Breakfast Server acts as an ambassador of the IHG brand by embodying the principles of "True Hospitality for Good," striving to create positive and lasting impressions through every guest encounter.

Key responsibilities include greeting guests warmly, escorting them to their tables when appropriate, presenting menus, and offering knowledgeable assistance about menu items including ingredients and allergens. Accurate order taking and prompt, precise service are crucial to enhance guest satisfaction. The role also involves preparing and serving various breakfast beverages such as coffee, tea, and juice, while maintaining seamless communication with kitchen and team members to ensure smooth service flow. The Breakfast Server must adhere fully to food safety, sanitation, and allergen guidelines, which are vital to guest health and safety.

The position requires compliance with IHG brand standards including maintaining a professional appearance, adhering to cleanliness, health, and safety policies, and supporting brand audits and guest satisfaction initiatives. Additional duties include managing dining area cleanliness, resetting tables promptly, stocking service stations, handling cash accurately, and completing shift reports. Physical requirements involve prolonged standing and walking, occasional bending, carrying trays, and lifting up to 25 pounds.

Candidates are expected to have a background in food service preferably with hotel or restaurant experience, a strong guest service focus, excellent communication skills, and the ability to work in a fast-paced, early-morning environment. Educational qualifications include a preferred high school diploma or equivalent and requisite certifications such as a food handler certificate and alcohol service certification where applicable.

In this role, Breakfast Servers contribute significantly to guest satisfaction scores and overall brand metrics, reinforcing Holiday Inn's reputation for heartfelt hospitality and excellent service. The opportunity to join the team offers applicants a chance to grow professionally within a respected global hospitality brand, while making a tangible impact on guests’ experiences each day.