Breakfast Server

Des Moines, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Training and Development

Employee assistance program

Job Description

Hy-Vee is a leading grocery store chain in the Midwestern United States known for its exceptional customer service and community-driven approach. With a strong commitment to quality, Hy-Vee offers a wide range of products and dining experiences, including in-store Market Grille restaurants. The company places great emphasis on fostering a positive work environment where employees are valued as the cornerstone of its success. At Hy-Vee, the motto "a helpful smile in every aisle" represents not just a slogan but a promise to customers, made possible by a motivated and engaged team dedicated to supporting each other and delivering outstanding service.Show More

Job Requirements

Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision
Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Job Qualifications

No education requirement
0 - 2 years of related work experience
Ability to do simple addition and subtraction
Copying figures, counting and recording
Possess the ability to understand and follow verbal or demonstrated instructions
Write identifying information
Request supplies orally or in writing

Job Duties

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Collect payments from customers
Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to restaurant staff
Prepare checks that itemize and total meal costs and sales taxes
Take orders from patrons for food or beverages
Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
Present menus to patrons and answer questions about menu items, making recommendations upon request
Clean tables or counters after patrons have finished dining
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine
Stock service areas with supplies such as coffee, food, tableware, and linens
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Knowledgeable of all menu items, including bar (where applicable)
Accurately reports tip income
Washes dishes as necessary
Orders product and supplies as necessary
Performs other job related duties and special projects as required

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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