Breakfast Server

Hy-Vee is a reputable supermarket chain known for its commitment to customer satisfaction and community involvement. With a focus on quality products and exceptional service, Hy-Vee operates a range of departments within its stores, including grocery, pharmacy, and dining services. The company emphasizes a supportive work culture where employees are valued as the greatest asset, embodying the motto "a helpful smile in every aisle." This ensures that customers receive not only quality products but also a positive shopping and dining experience. As part of its dedication to maintaining excellent customer relations, Hy-Vee fosters a growth mindset among its staff, encouraging professionalism, results-oriented actions, and a customer-focused attitude. This servant leadership approach helps create an engaging environment for both employees and patrons alike.

The Server position within Hy-Vee's Market Grille department is vital to delivering top-notch dining service. Classified as a non-exempt role, the Server is responsible for providing prompt, efficient, and friendly service to customers dining within the Hy-Vee Market Grille setting. This role involves taking and delivering food and beverage orders, ensuring accuracy and timely delivery, and maintaining a welcoming atmosphere throughout the dining area. Servers at Hy-Vee not only engage with customers by greeting them warmly and learning their names but also provide recommendations and answer questions about menu items, including beverages and specialty dishes.

The role includes answering telephone inquiries and managing reservations or order requests, collecting payments, and ensuring compliance with age requirements for alcoholic beverages. Additionally, Servers are tasked with maintaining cleanliness in their workspace by cleaning tables and counters and stocking service areas adequately. They play a key role in representing Hy-Vee’s commitment to professionalism and customer care by upholding company policies, personal hygiene, and dress codes. The job also demands a good understanding of all menu items and the ability to accurately report tip income.

Working in a fast-paced restaurant environment, the Server at Hy-Vee must be physically capable of performing medium work, which includes occasional lifting of up to 50 pounds and frequent standing and walking. The position requires excellent communication skills, attention to detail, and the ability to follow written and verbal instructions. This role suits individuals who enjoy interacting with customers, thrive in a team setting, and want to contribute to a positive dining experience. Employment is contingent on the successful completion of a pre-employment drug screen, reflecting Hy-Vee’s commitment to maintaining a safe and reliable workplace.

Overall, the Hy-Vee Server position offers an excellent opportunity to join a respected company with a strong community presence and a positive work culture. The role not only allows for skills development in hospitality and customer service but also provides a platform to be part of a team that prioritizes customer satisfaction and continuous growth. Candidates who are eager to work in a dynamic environment, demonstrate a helpful attitude, and uphold high standards of service will find this role rewarding and fulfilling.