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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
short term disability
long term disability
Employee Discounts
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States, experiencing rapid growth and expanding its presence across major cities. With a diverse portfolio that encompasses full-service and focused hotels, Sonesta operates more than 1000 properties in eight countries and counting. The company’s collection includes owned, managed, and franchised hotels, creating an impressive footprint that ensures Sonesta is present everywhere travelers want to be. Sonesta’s commitment to hospitality is deeply rooted in human connection, with a focus on delivering service driven by passion, loyalty, and purpose. This approach creates unforgettable experiences that resonate with guests, setting Sonesta... Show More
Job Requirements
- Two years of experience as a server in full service restaurant
- High school diploma or General Education Degree (GED) preferred
- Food handlers and TIPS certificates required
- Must be able to stand and exert fast-paced mobility for entire shift
- Must read, write and speak the English language fluently
- Previous front facing guest service experience required
- Ability to work with minimal supervision
- Ability to work cohesively with co-workers as part of a team
Job Qualifications
- Two years of experience as a server in full service restaurant
- High school diploma or General Education Degree (GED) preferred
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Able to work quickly without compromising quality
- Ability to work with minimal supervision and maintain a high level of performance
- Must be able to stand and exert fast-paced mobility for entire shift
- Ability to work cohesively with co-workers as part of a team
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
- Experience with computerized cash registers preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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