Breakfast Restaurant Server

Sonesta International Hotels is the 8th largest hotel company in the United States, experiencing rapid growth and expanding its presence across major cities. With a diverse portfolio that encompasses full-service and focused hotels, Sonesta operates more than 1000 properties in eight countries and counting. The company’s collection includes owned, managed, and franchised hotels, creating an impressive footprint that ensures Sonesta is present everywhere travelers want to be. Sonesta’s commitment to hospitality is deeply rooted in human connection, with a focus on delivering service driven by passion, loyalty, and purpose. This approach creates unforgettable experiences that resonate with guests, setting Sonesta apart as a distinguished name in the hospitality industry.

The role of Restaurant Server (RS) at Sonesta International Hotels is pivotal to maintaining the company’s high standards of guest service and satisfaction within its food service venues. This position requires a dedicated individual who can deliver exceptional results consistently, contributing to both the mission and overall success of the hotel. The Restaurant Server is responsible for preparing, servicing, and clearing food and beverage areas to ensure a superior level of quality, consistency, and service. This includes greeting guests promptly and professionally, engaging with guests in a friendly manner, and responding efficiently to any questions or requests. The Server must exhibit comprehensive knowledge of the menu items to accurately and confidently assist guests. The position requires operating POS systems skillfully, verifying food orders promptly, and adhering strictly to cash handling and credit card policies to safeguard transactions. Attention to detail is crucial when serving food and beverages, checking for proper temperature, appearance, and portions, as well as refilling where necessary to enhance guest satisfaction.

Further responsibilities include maintaining the cleanliness and proper condition of dining areas, stations, and service equipment throughout the shift, completing closing duties and reports, and observing established safety and sanitation guidelines to promote a safe working environment. The Server is also expected to adhere to company uniform and grooming standards, embodying the professionalism and image Sonesta International Hotels is known for. The work environment is dynamic and fast-paced, mainly indoors but occasionally requiring tolerance for extreme temperatures such as those found in kitchens and freezers. Physically, the role demands the ability to lift or move objects weighing up to 50 pounds occasionally, and frequent bending, kneeling, reaching, and standing throughout an entire shift, highlighting the importance of physical stamina.

Sonesta values employees who are attentive, friendly, helpful, and courteous to guests, managers, and team members alike, fostering a collaborative and supportive workplace culture. The ideal candidate for this position will possess at least two years of server experience in a full-service restaurant, with a high school diploma or equivalent preferred. Additional qualifications include excellent organizational skills, the ability to work efficiently without compromising quality, and the capacity to perform well independently while contributing positively to team dynamics. Food handler and TIPS certifications are mandatory, along with prior experience in a guest-facing role and proficiency in English. Experience with computerized cash registers is advantageous but not required.

Sonesta International Hotels offers a competitive benefits package designed to support the health, well-being, and financial security of its employees and their families. These benefits include medical, dental, and vision insurance, a health savings account with company match, a 401(k) retirement plan with company match, paid vacation and sick days, hotel discounts, educational assistance, paid parental leave, company-paid life insurance, and both short-term and long-term disability insurance. Additional perks include various employee discounts, hospital indemnity coverage, critical illness insurance, and accident insurance. Sonesta commits to equal employment opportunities, ensuring a diverse and inclusive workforce with fair consideration for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.