Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Dental
Vision
Life insurance
Employee assistance program
24 hour nurse/virtual visits
401k
Paid vacation
Paid Sick
Paid holidays
Employee paid meals
Uniforms Provided

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh ingredients and exceptional customer service. Established decades ago, Wendy's has grown into one of the leading quick-service restaurants worldwide, with its signature square-shaped beef patties and a commitment to quality that has won the loyalty of millions. As part of a franchise system, many Wendy's locations operate under independently owned and operated franchises, allowing for diverse opportunities across varied markets while maintaining the brand's well-established reputation.

This job opportunity is for a Shift Supervisor position at a Wendy's franchise located at 3 E Sibley Blvd, Calumet City, IL. The Shift Supervisor plays a critical role in the leadership team, working alongside restaurant management to ensure each shift is productive, efficient, and focused on exceeding customer expectations. This role requires strong interpersonal and leadership skills to inspire crew members to perform their best and create a warm, welcoming environment for both employees and guests. Besides managing operational duties, the Shift Supervisor fosters a team atmosphere, supports staff development, and contributes to the restaurant's daily success through effective training and direction.

Wendy's values leadership that not only delivers outstanding customer experiences but also supports staff growth and workplace camaraderie. The Shift Supervisor is entrusted with responsibilities that cultivate an engaging dining experience while maintaining high standards of cleanliness, safety, and service quality. This hands-on role offers the opportunity to grow management skills in a fast-paced environment, which is ideal for individuals looking to advance their careers in restaurant management or hospitality.

At this location, the Shift Supervisor position expects someone who is committed, dependable, and passionate about service excellence. Candidates should have prior restaurant or supervisory experience and meet the age and availability requirements. Wendy's franchisees may offer varying compensation, benefits, and career development opportunities. This role comes with comprehensive benefits including medical, dental, vision coverage, life insurance, an employee assistance program, 24-hour nurse/virtual visits, a 401K plan, paid vacation, sick days, holidays, employee paid meals, and uniforms provided. By joining Wendy's, employees become part of a respected brand known for its quality and dedication to customer satisfaction, all while building valuable skills in a supportive and energetic environment.

Job Requirements

  • At least 18 years of age
  • high school diploma or GED preferred
  • 1 or more years of restaurant or supervisory experience
  • must be available at 5 a.m.
  • ability to lead and inspire a team
  • dependable and punctual

Job Qualifications

  • High school diploma or GED preferred
  • 1 or more years of restaurant or supervisory experience
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • customer service oriented

Job Duties

  • Inspire crew members to always do their best
  • ensure guests enjoy an outstanding customer experience
  • create a warm, welcoming place for employees and customers
  • grow management skills in a fast-paced environment
  • foster a team atmosphere

Job Criteria

Experience

Mid Level (3-7 years)


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