
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Life insurance
Employee assistance program
401k
Paid vacation
Paid Sick
Paid holidays
Employee paid meals
Uniforms Provided
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its fresh, never frozen beef and signature square-shaped burgers. Founded in 1969, Wendy's has grown to become one of the largest quick-service restaurant brands in the world, famous for its quality food, friendly service, and community involvement. Each Wendy's restaurant aims to provide an inviting and value-driven dining experience to its customers. This particular job opportunity is with an independently owned and operated Wendy's franchise located at 1200 E. Sibley Blvd, Dolton, IL 60419. Franchisees at Wendy's have the flexibility to determine compensation, benefits, and career advancement programs, which might differ from company-owned locations.
The role of a Shift Supervisor at Wendy's is an integral position within the restaurant leadership team. The Shift Supervisor works closely with restaurant management to ensure that every shift runs smoothly and that customer expectations are consistently exceeded. As a Shift Supervisor, you will inspire crew members to always perform at their best by fostering a positive, team-oriented environment. Your leadership will help ensure that guests experience outstanding customer service and leave the restaurant satisfied.
This role requires balancing operational duties with people management. You will be responsible for motivating and guiding crew members, managing the workflow, and maintaining a warm and welcoming atmosphere for both employees and customers. The position offers a chance to grow valuable management skills in a fast-paced, dynamic work environment.
As a Shift Supervisor, you will contribute to creating a productive workplace by encouraging teamwork and collaboration. You will play a key role in maintaining quality, efficiency, and customer satisfaction during your shifts, helping to uphold Wendy's reputation for excellence. This position is perfect for individuals who enjoy leadership responsibilities and want to develop their management capabilities in the restaurant industry while working for a trusted and respected brand.
The role typically requires availability for early shifts, as the position demands starting work as early as 5 a.m. The ideal candidate will have previous experience in a restaurant or supervisory role and a commitment to maintaining high standards of customer service and operational efficiency. This opportunity is suitable for those at least 18 years of age, preferably with a high school diploma or GED. Wendy's offers a supportive environment where you can develop your career and benefit from a range of employee perks.
The role of a Shift Supervisor at Wendy's is an integral position within the restaurant leadership team. The Shift Supervisor works closely with restaurant management to ensure that every shift runs smoothly and that customer expectations are consistently exceeded. As a Shift Supervisor, you will inspire crew members to always perform at their best by fostering a positive, team-oriented environment. Your leadership will help ensure that guests experience outstanding customer service and leave the restaurant satisfied.
This role requires balancing operational duties with people management. You will be responsible for motivating and guiding crew members, managing the workflow, and maintaining a warm and welcoming atmosphere for both employees and customers. The position offers a chance to grow valuable management skills in a fast-paced, dynamic work environment.
As a Shift Supervisor, you will contribute to creating a productive workplace by encouraging teamwork and collaboration. You will play a key role in maintaining quality, efficiency, and customer satisfaction during your shifts, helping to uphold Wendy's reputation for excellence. This position is perfect for individuals who enjoy leadership responsibilities and want to develop their management capabilities in the restaurant industry while working for a trusted and respected brand.
The role typically requires availability for early shifts, as the position demands starting work as early as 5 a.m. The ideal candidate will have previous experience in a restaurant or supervisory role and a commitment to maintaining high standards of customer service and operational efficiency. This opportunity is suitable for those at least 18 years of age, preferably with a high school diploma or GED. Wendy's offers a supportive environment where you can develop your career and benefit from a range of employee perks.
Job Requirements
- At least 18 years of age
- high school diploma or GED preferred
- 1 or more years of restaurant or supervisory experience
- must be available at 5 a.m.
Job Qualifications
- High school diploma or GED preferred
- 1 or more years of restaurant or supervisory experience
- proven leadership and communication skills
- ability to manage and motivate a team
- experience with customer service
- aptitude for multitasking in a fast-paced environment
Job Duties
- Inspire crew members to always do their best
- ensure guests enjoy an outstanding customer experience
- create a warm and welcoming place for employees and customers
- grow management skills in a fast-paced environment
- foster a team atmosphere
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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