Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.15
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee assistance program
Job Description
This job opening is with a reputable hotel known for its commitment to delivering stellar guest experiences through exceptional food and beverage services. As a well-established player in the hospitality industry, this hotel prides itself on maintaining high standards of quality, service, and cleanliness while providing a welcoming environment for all guests. With a focus on creating memorable dining experiences, the hotel operates a comprehensive food and beverage department that caters to a diverse clientele ranging from leisure travelers to corporate guests.
The Food Server role at this hotel is vital in ensuring that guests enjoy an excellent dining experience from the moment they are greeted until the completion of their meal. The position requires precision in accurately taking and delivering orders, processing payments, and maintaining a clean dining area. Servers are expected to exhibit professionalism and courteousness while demonstrating an in-depth knowledge of menu items, including specials and preparation methods. This attention to detail helps in enhancing the overall guest experience and supports the hotel’s reputation for culinary excellence.
In this position, the Food Server must demonstrate exceptional interpersonal skills and the ability to multitask effectively under pressure in a fast-paced environment. The work schedule is flexible and may include days, nights, weekends, and holidays to accommodate the hotel's operating hours. In addition to serving guests, the role involves collaboration with kitchen and bar staff to ensure seamless service flow and timely delivery of food and beverages. The server will also be responsible for maintaining sanitation and safety standards within the dining and service areas.
The job comes with a competitive hourly wage starting at $15.15 and offers an opportunity to be part of a dynamic team dedicated to hospitality excellence. Food Servers will also be engaged in pre- and post-shift duties such as stocking supplies, cleaning, and assisting teammates, which underscores the collaborative nature of this role. The position provides valuable experience in the hospitality field, positioning employees for potential career growth within the hotel or the broader hospitality industry.
Overall, this role demands a candidate who is adept at customer service, attentive, dependable, and enthusiastic about contributing to a positive dining experience for all guests. The hotel supports its staff with appropriate training and encourages a professional yet friendly work environment where teamwork and guest satisfaction are paramount.
The Food Server role at this hotel is vital in ensuring that guests enjoy an excellent dining experience from the moment they are greeted until the completion of their meal. The position requires precision in accurately taking and delivering orders, processing payments, and maintaining a clean dining area. Servers are expected to exhibit professionalism and courteousness while demonstrating an in-depth knowledge of menu items, including specials and preparation methods. This attention to detail helps in enhancing the overall guest experience and supports the hotel’s reputation for culinary excellence.
In this position, the Food Server must demonstrate exceptional interpersonal skills and the ability to multitask effectively under pressure in a fast-paced environment. The work schedule is flexible and may include days, nights, weekends, and holidays to accommodate the hotel's operating hours. In addition to serving guests, the role involves collaboration with kitchen and bar staff to ensure seamless service flow and timely delivery of food and beverages. The server will also be responsible for maintaining sanitation and safety standards within the dining and service areas.
The job comes with a competitive hourly wage starting at $15.15 and offers an opportunity to be part of a dynamic team dedicated to hospitality excellence. Food Servers will also be engaged in pre- and post-shift duties such as stocking supplies, cleaning, and assisting teammates, which underscores the collaborative nature of this role. The position provides valuable experience in the hospitality field, positioning employees for potential career growth within the hotel or the broader hospitality industry.
Overall, this role demands a candidate who is adept at customer service, attentive, dependable, and enthusiastic about contributing to a positive dining experience for all guests. The hotel supports its staff with appropriate training and encourages a professional yet friendly work environment where teamwork and guest satisfaction are paramount.
Job Requirements
- Must tolerate prolonged periods of standing, walking
- Occasional kneeling, bending, and stooping
- Must be able to lift and carry up to 40 pounds as needed to carry trays of food
- Must tolerate exposure to cleaning solutions
Job Qualifications
- Food handler's permit required
- Alcohol beverage service certification as required by local ordinance desired
- Prior experience as a server in a restaurant, cafe, or hotel environment preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Professional appearance and positive attitude
- Ability and willingness to work a varied and flexible schedule including weekends, days, nights, and holidays
Job Duties
- Greet guests promptly, warmly, and courteously
- Take food and beverage orders accurately and provide knowledgeable recommendations when needed
- Deliver orders in a timely manner and check back to ensure guest satisfaction
- Anticipate guest needs and respond to requests efficiently
- Maintain thorough knowledge of the menus, including daily specials and preparation methods
- Serve food and beverages according to company standards for presentation and timing
- Monitor tables to ensure guests have everything they need throughout their dining experience
- Clear and reset tables quickly to maintain a smooth flow of service
- Process cash, credit card, and room charge payments accurately and efficiently using the point-of-sale system
- Handle all transactions with integrity
- Follow all financial procedures to safeguard company assets
- Maintain cleanliness of dining areas, service stations, and workspaces
- Complete pre- and post-shift responsibilities including stocking, cleaning, mopping floors, cleaning service areas
- Assist teammates by restocking, bussing, or supporting service flow when needed
- Work collaboratively with kitchen, bar, and management staff to ensure seamless operations
- Follow all sanitation and safety guidelines
- Report any maintenance issues or damaged equipment
- Maintain professionalism with coworkers and guests
- Other duties may be assigned by management
- Preparation of hot or cold food items
- Knowledge of bar food items
- Preparation and clean-up/sanitization of kitchen food prep areas
- Rotation of food items to ensure freshness of products
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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