Breakfast Host

NW Hospitality Group is a reputable hospitality company known for its commitment to providing exceptional dining experiences through various establishments. Focused on delivering high standards of service, NW Hospitality Group operates multiple venues that blend warm ambiance with professional management to ensure every guest feels valued and honored. The group prides itself on fostering a respectful work environment and cultivating opportunities for career advancement within the hospitality industry. Their establishments are characterized by attention to detail in both presentation and service delivery, making them preferred destinations for both locals and visitors seeking quality dining and impeccable customer care.

The Host role at NW Hospitality Group is a vital front-of-house position designed to create and maintain a warm, professional, and inviting atmosphere in alignment with the company’s standards. The role primarily involves managing guest reservations, waitlists, and phone communications, all conducted with courtesy and a helpful disposition. A Host acts as the initial point of contact for guests, ensuring that their experience from arrival to seating is seamless and welcoming. This position requires a confident and attentive individual who can greet guests warmly, manage the flow of service efficiently, and provide knowledgeable information about the menu and services offered.

The Host is also responsible for upholding the highest grooming standards and ensuring that the restaurant’s ambiance is maintained at all times, including lighting, music, and decor. In addition, the role includes handling to-go and online orders with 100 percent accuracy in transactions and packaging, managing guest information through reservation software, and serving as the communication hub within the restaurant by relaying messages between guests, servers, and management. The Host must also vigilantly assess dining room flow and wait times and assist servers when necessary.

No prior restaurant experience is required for this entry-level position, but exceptional grooming standards and the ability to stand for long periods are essential. Flexibility in scheduling is offered with both part-time and full-time opportunities available, along with closed holidays for major observances. Full-time employees working 30 hours or more per week benefit from health care packages that include dental and vision coverage. This role also involves tip collection, with tips distributed based on hours worked, providing additional earning potential. The Host position offers a promising avenue for growth and development within NW Hospitality Group’s expanding hospitality network, making it an excellent opportunity for those interested in starting or advancing a career in the service industry.