Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and Development
Meal Allowances
Job Description
This hospitality establishment is a hotel known for providing exceptional guest experiences, focusing on personalized service and a welcoming atmosphere. The hotel prides itself on its commitment to quality, guest satisfaction, and maintaining high standards of cleanliness and food safety. Within the hospitality industry, the hotel offers a range of services including comfortable accommodations, complimentary amenities, and attentive guest care, making it a preferred choice for travelers seeking a reliable and pleasant stay.
The role available is for a Complimentary AM/PM Host/Hostess responsible for ensuring guests enjoy a seamless and satisfying breakfast experience. This position involves preparing and serving the daily complimentary breakfast to guests, managing inventory of food and supplies, and adhering strictly to food safety regulations. The role requires attention to detail, a proactive approach to guest service, and the ability to maintain a clean and organized food service area. It is ideal for professionals who enjoy engaging with guests, providing hospitality with a smile, and ensuring that every guest leaves with positive impressions.
The position is focused on delivering personalized service, responding promptly to guest requests in a friendly and professional manner, and following up to ensure guest satisfaction exceeds expectations. The host/hostess plays a crucial role in setting the tone for the guest's day by using guests' names in interactions and maintaining a courteous and composed demeanor under all circumstances. Responsibilities also include stocking and organizing food and beverage stations, cleaning and clearing tables, managing waste, and ensuring the proper handling and storage of food items.
This role does not include supervisory responsibilities but demands strong communication skills, the ability to work efficiently within a team, and the capability to multitask in a fast-paced environment. Physical demands include lifting up to 45 pounds, standing for extended periods, and working with equipment such as dishwashers, ovens, knives, refrigerators, and warming units. The position also requires compliance with safety procedures and the flexibility to work morning shifts, weekends, and holidays as needed.
Overall, the Complimentary AM/PM Host/Hostess role is a vital part of the hotel's hospitality team, ensuring guests receive excellent service and that breakfast service operates smoothly and safely. This role offers an opportunity for individuals passionate about hospitality and food service to contribute directly to the guest experience in a supportive and dynamic environment.
The role available is for a Complimentary AM/PM Host/Hostess responsible for ensuring guests enjoy a seamless and satisfying breakfast experience. This position involves preparing and serving the daily complimentary breakfast to guests, managing inventory of food and supplies, and adhering strictly to food safety regulations. The role requires attention to detail, a proactive approach to guest service, and the ability to maintain a clean and organized food service area. It is ideal for professionals who enjoy engaging with guests, providing hospitality with a smile, and ensuring that every guest leaves with positive impressions.
The position is focused on delivering personalized service, responding promptly to guest requests in a friendly and professional manner, and following up to ensure guest satisfaction exceeds expectations. The host/hostess plays a crucial role in setting the tone for the guest's day by using guests' names in interactions and maintaining a courteous and composed demeanor under all circumstances. Responsibilities also include stocking and organizing food and beverage stations, cleaning and clearing tables, managing waste, and ensuring the proper handling and storage of food items.
This role does not include supervisory responsibilities but demands strong communication skills, the ability to work efficiently within a team, and the capability to multitask in a fast-paced environment. Physical demands include lifting up to 45 pounds, standing for extended periods, and working with equipment such as dishwashers, ovens, knives, refrigerators, and warming units. The position also requires compliance with safety procedures and the flexibility to work morning shifts, weekends, and holidays as needed.
Overall, the Complimentary AM/PM Host/Hostess role is a vital part of the hotel's hospitality team, ensuring guests receive excellent service and that breakfast service operates smoothly and safely. This role offers an opportunity for individuals passionate about hospitality and food service to contribute directly to the guest experience in a supportive and dynamic environment.
Job Requirements
- High school diploma or equivalent
- three months of related experience or equivalent combination of education and experience
- ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and customers
- experience with food service a plus
Job Qualifications
- High school diploma or equivalent
- three months of related experience or equivalent combination of education and experience
- ability to effectively communicate information and respond to questions from groups of managers, coworkers, vendors and customers
- experience with food service a plus
Job Duties
- Providing personalized food service to all guests
- respond quickly to all guest requests in a caring, friendly and professional manner
- consistently follow up to ensure guest satisfaction that exceeds our service standards
- be aware of tone and composure when addressing guests and other associates
- ensure that guests' names are used throughout your interaction with them
- taking inventory of food, beverages and supplies needed for each day
- ordering or purchasing of food supplies
- preparing foods such as cut fruit, coffee and juices from concentrates following food safety regulations
- stocking coffee, juice and milk machines or dispensers
- setting out/arranging cold food, such as sweet rolls, muffins, cereal, cookies, snacks for self-service
- clearing and cleaning tables as they are vacated
- wiping up spills
- removing trash
- restocking self-service food and supplies as needed, pro-actively anticipating depletion and restocking immediately
- washing serving equipment and returning it to storage
- comply with federal, state, local and hotel food safety regulations
- returning reusable food supplies to storage
- perform other duties as assigned or needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
