Holiday Inn logo

Breakfast Attendant

Job Overview

moneybag

Compensation

Hourly
Range $12.75 - $15.25
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling

Job Description

StepStone Hospitality, Inc. is a reputable company specializing in the hospitality industry, overseeing several hotel and dining establishments. Known for its commitment to exceptional guest services and a hospitable environment, StepStone Hospitality emphasizes professionalism, quality, and guest satisfaction. Within this dynamic organization, the role of a Server is pivotal to maintaining the high standards that the company is known for. The Server positions itself at the heart of the guest experience by providing attentive, courteous, and knowledgeable food and beverage service in a restaurant or hotel setting.

The primary function of a Server at StepStone Hospitality involves engaging guests with warmth from the moment they arrive. In this role, Servers are tasked with greeting guests, assisting hosts or hostesses in seating, and being well-versed in the menu and daily specials. A comprehensive understanding of the food and beverage offerings, including wine pairings and preparation details, is crucial. Beyond basic order taking, Servers use point-of-sale systems to communicate orders efficiently to the kitchen and bar, ensuring timely and accurate service.

This position demands a balance of technical skills and interpersonal finesse. Servers must employ excellent communication abilities to answer questions, make recommendations, and discreetly observe guests’ needs to enhance their dining experience. The role also entails handling payments responsibly, maintaining service areas, and adhering strictly to safety and hygiene protocols. Professionalism extends beyond customer interaction to include cooperation with fellow service personnel and managers, punctual attendance at required meetings, and faithful execution of all company policies.

StepStone Hospitality holds its staff to high standards of personal effectiveness and communication style. Servers are expected to adapt gracefully under pressure, maintain a professional appearance, and foster a respectful workplace atmosphere. This focus on professionalism assures that every guest encounter is handled with care and consideration, reflecting the company’s core mission and values.

Physically, the Server role requires stamina and dexterity, as the job involves lifting and carrying items up to 50 pounds, standing for extended periods, and handling various physical movements such as pushing, bending, and reaching. These demands highlight the active nature of the work and the physical resilience expected of team members.

Overall, the Server position at StepStone Hospitality, Inc. represents an excellent opportunity for individuals passionate about guest service and hospitality. It offers a chance to develop professionally in a supportive, fast-paced environment that values teamwork, personal growth, and operational excellence. The employment type is typically full-time or part-time as needed, with compensation commensurate with experience and industry standards. This role is ideal for those committed to delivering exceptional dining experiences and contributing to a vibrant hospitality community.

Job Requirements

  • High school diploma or equivalent
  • ability to lift and carry up to 50 pounds
  • excellent communication skills in English
  • previous experience in restaurant or hospitality industry preferred
  • basic computer skills including point of sale system usage
  • willingness to work flexible hours including evenings, weekends and holidays
  • ability to stand and move for extended periods
  • ability to follow company policies and procedures
  • adherence to safety guidelines
  • physical ability to perform pushing, bending, stooping, upward reaching
  • high level of personal effectiveness and professionalism

Job Qualifications

  • High school diploma or equivalent
  • previous experience as a server or in a customer service role preferred
  • excellent communication skills in English
  • strong interpersonal skills
  • ability to work in a fast-paced environment
  • basic knowledge of food and beverage service and menu memorization
  • familiarity with point of sale systems
  • ability to follow safety and hygiene standards
  • professional appearance and demeanor

Job Duties

  • Greet all guests in a warm and enthusiastic manner
  • assist host or hostess in seating guests as needed
  • present menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation
  • memorize menu selections and wines including being familiar with daily specials and basic ingredients
  • use proper verbiage and etiquette including serving ladies first
  • write order on check or memorize order
  • relay order to kitchen and service bar utilizing point of sale system
  • observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout
  • total bill and accept payment or refer guest to cashier
  • ladle soup, portion pies and desserts, and brew coffee
  • clear and reset counters or table at conclusion of each course
  • assist in cleaning and wiping down of service areas and prep areas
  • notify a manager immediately of any guest complaints
  • use proper etiquette guidelines for seating guests
  • ask department telephone using proper telephone etiquette
  • practice and observe all safety rules and procedures
  • assist all service personnel in any duties as requested
  • maintain and follow all cash handling procedures
  • ability to accurately use various office software

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef