Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program

Job Description

HHM Hotels is a leading hospitality company known for its commitment to excellence and guest satisfaction. With a strong presence in the hotel industry, HHM Hotels operates multiple properties offering premium accommodations and immersive guest experiences. The company prides itself on fostering a positive work culture rooted in its core values: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. HHM Hotels strives to provide exceptional service while upholding sustainability practices and delivering memorable stays for its guests.

The Breakfast Attendant role at HHM Hotels is an essential entry-level position focused on preparing and maintaining the breakfast bar area for hotel guests. This position demands a friendly and attentive approach to customer service, ensuring guests receive timely and courteous assistance during their breakfast experience. The Breakfast Attendant is responsible for setting up attractive food displays, keeping the breakfast area clean and safe, replenishing supplies, and promptly addressing guest requests. By following brand and hotel standards, including HHM's EarthView sustainability program, the Breakfast Attendant contributes to an environmentally conscious guest service environment.

This role offers a pathway for career growth within HHM Hotels, encouraging advancement from Breakfast Attendant to Restaurant Server or Guest Service Agent, with opportunities to progress further to Restaurant Supervisor or Front Desk Manager. Working as a Breakfast Attendant at HHM Hotels provides an excellent foundation for hospitality professionals passionate about service and eager to develop their skills in a supportive and dynamic workplace environment.

Employment opportunities are available in both full-time and part-time capacities, with competitive wages reflecting the value HHM Hotels places on its team members. The company also emphasizes training and development, requiring a food sanitation certification within 90 days of employment to ensure compliance with food safety standards. Candidates with previous food and beverage experience or equivalent training are preferred, highlighting HHM's commitment to maintaining high-quality service and safety throughout its operations.

The Breakfast Attendant position plays a vital role in maintaining guest satisfaction scores by adhering to safe work habits, cleanliness, and organizational standards. Tasks encompass both front-facing guest service duties as well as behind-the-scenes support like sanitation and inventory management. Individuals in this role should possess a proactive attitude toward safety, cleanliness, and helping guests feel welcome. HHM Hotels values employees who embrace flexibility in scheduling, including the ability to work holidays and weekends, and who can handle the physical demands of the job such as standing for prolonged periods and lifting items up to 25 pounds.

As a member of the HHM Hotels team, the Breakfast Attendant benefits from a comprehensive package including medical, dental, and vision health insurance, paid time off, 401k company match, commuter benefits, employee wellness programs, and more. These benefits reflect HHM's dedication to supporting the health, well-being, and professional growth of its workforce while fostering a positive and inclusive workplace culture.

Job Requirements

  • High school diploma or equivalent preferred
  • Food sanitation certification a plus and required within 90 days of employment
  • Previous food and beverage experience preferred or equivalent training

Job Qualifications

  • High school diploma or equivalent preferred
  • Food sanitation certification required within 90 days of employment
  • Previous food and beverage experience preferred or equivalent training

Job Duties

  • Carry food, dishes, trays, or silverware from pantry to serving counters
  • Set up attractive food displays and maintain cleanliness to ensure food safety
  • Wipe tables or seats with dampened cloths
  • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning
  • Clean up spilled food, drink or broken dishes and remove trash
  • Maintain adequate supplies of items such as clean glassware, dishes, or trays
  • Fill beverage and ice dispensers
  • Stock cabinets or serving areas with condiments and refill condiment containers
  • Locate and provide items requested by guests
  • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits and use required safety equipment
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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