Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
Paid holidays
Job Description
Our restaurant is a vibrant and welcoming Italian dining establishment renowned for offering an authentic and delightful culinary experience. With a menu that showcases fresh, prepared-to-order classic dishes inspired by regional Italian recipes, we ensure every guest enjoys a memorable meal in an ambiance that reflects the warmth and familiarity of a lively family gathering. We pride ourselves on treating both our guests and employees like family, fostering a supportive and nurturing environment where every team member is a key ingredient in our recipe for success. Our commitment to quality food and exceptional service sets us apart as a destination for Italian cuisine lovers seeking genuine hospitality and delicious meals.
We are currently seeking a dedicated Server Assistant to join our dynamic team. This role is integral to the smooth operation of our guest service and involves supporting the service, bartending, and host/hostess staff. The Server Assistant helps maintain organization, cleanliness, and sanitation across work areas and equipment, ensuring that every aspect of the service environment meets our high standards. This position thrives on fostering a positive and energetic atmosphere that enhances the experience for both our guests and our family of employees.
The Server Assistant is expected to embody and promote our company culture, guiding fellow team members with a philosophy that values exceptional guest service and a respectful workplace. This role requires strong communication skills to engage meaningfully with management and team members while maintaining a high level of professionalism and ethical conduct at all times. Additionally, the Server Assistant should demonstrate confidence in decision-making to benefit guests and the team and commit to consistently delivering prompt and friendly service in alignment with company guidelines.
Key responsibilities include maintaining comprehensive knowledge of our menu items, prices, preparation methods, and presentation standards to assist in enhancing guest interactions and supporting servers effectively. Organizational skills are crucial, as the role involves managing multiple guest service tasks simultaneously while maintaining concentration and composure in a fast-paced environment. Physical stamina is also essential due to frequent movement throughout the restaurant.
Compliance with all health and sanitation regulations and company operational standards is mandatory, ensuring a safe and hygienic workplace. The Server Assistant will be responsible for monitoring and maintaining cleanliness of tables and workstations, resetting tables promptly after guests depart, replenishing station supplies, and providing assistance to other staff members as needed. This role requires a proactive approach to task management and an enthusiastic commitment to contributing to a high-energy and enjoyable work environment.
Applicants should ideally have one to two years of experience or equivalent training in a similar role within the hospitality industry. However, an equivalent combination of education and experience will also be considered. Joining our team as a Server Assistant means becoming part of a family that values your contributions and supports your growth within a lively restaurant atmosphere dedicated to exceptional Italian dining experiences.
We are currently seeking a dedicated Server Assistant to join our dynamic team. This role is integral to the smooth operation of our guest service and involves supporting the service, bartending, and host/hostess staff. The Server Assistant helps maintain organization, cleanliness, and sanitation across work areas and equipment, ensuring that every aspect of the service environment meets our high standards. This position thrives on fostering a positive and energetic atmosphere that enhances the experience for both our guests and our family of employees.
The Server Assistant is expected to embody and promote our company culture, guiding fellow team members with a philosophy that values exceptional guest service and a respectful workplace. This role requires strong communication skills to engage meaningfully with management and team members while maintaining a high level of professionalism and ethical conduct at all times. Additionally, the Server Assistant should demonstrate confidence in decision-making to benefit guests and the team and commit to consistently delivering prompt and friendly service in alignment with company guidelines.
Key responsibilities include maintaining comprehensive knowledge of our menu items, prices, preparation methods, and presentation standards to assist in enhancing guest interactions and supporting servers effectively. Organizational skills are crucial, as the role involves managing multiple guest service tasks simultaneously while maintaining concentration and composure in a fast-paced environment. Physical stamina is also essential due to frequent movement throughout the restaurant.
Compliance with all health and sanitation regulations and company operational standards is mandatory, ensuring a safe and hygienic workplace. The Server Assistant will be responsible for monitoring and maintaining cleanliness of tables and workstations, resetting tables promptly after guests depart, replenishing station supplies, and providing assistance to other staff members as needed. This role requires a proactive approach to task management and an enthusiastic commitment to contributing to a high-energy and enjoyable work environment.
Applicants should ideally have one to two years of experience or equivalent training in a similar role within the hospitality industry. However, an equivalent combination of education and experience will also be considered. Joining our team as a Server Assistant means becoming part of a family that values your contributions and supports your growth within a lively restaurant atmosphere dedicated to exceptional Italian dining experiences.
Job Requirements
- maintain complete knowledge of and comply with all departmental policies and procedures and service standards
- ensure proper documentation for all accidents and incidents per company policies and procedures
- maintain complete knowledge of property layouts table seat station numbers proper table setups room capacity hours of operation price ranges and dress codes
- maintain complete knowledge of all menu items prices preparation methods cook time major ingredients quality standards taste the appearance of products texture serving temperature garnish and plate presentation
- ability to be well organized maintain concentration and think clearly when providing service to multiple guests within any given period of time
- ability to endure abundant physical movements throughout the work area
- ability to perform job functions with minimal supervision
- maintain and strictly abide by state sanitation health regulations and company standards of operation
- inspect cleanliness and organization of line workstations rectify deficiencies and maintain throughout the shift
- monitor and maintain the cleanliness of assigned tables
- place additional utensils and wares on tables as directed
- clean and reset tables immediately after the guest departs in accordance with company procedures
- replenish ware inside stations throughout shift
- buss tables and provide assistance to staff with guest needs
Job Qualifications
- one to two years experience and/or training preferred
- or equivalent combination of education and experience
Job Duties
- strive to create an operation that values company standards of guest service
- ensure that every point of contact with the guest meets or exceeds expectations and creates a lasting impression to drive repeat business
- create and contribute to a high-energy environment that promotes maximum engagement and enjoyment for the family and the guest
- communicate in an impactful and meaningful way with management and family members and foster an open and respectful work environment
- model and execute company practices throughout the entire operation creating a high-energy environment for the family and guests alike
- demonstrate competence and confidence in making sound effective decisions that benefit the guest and family
- ensure prompt friendly service according to company guidelines
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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