Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
We are a vibrant Italian restaurant dedicated to delivering an exceptional dining experience characterized by warm hospitality and authentic, made-to-order Italian cuisine. Our menu showcases classic dishes inspired by regional Italian recipes, emphasizing freshness and quality with every plate served. The atmosphere in our restaurants is lively and inviting, resembling a spirited family gathering where every guest is welcomed with a friendly smile and treated like part of our family. The foundation of our success lies in the close-knit family environment we cultivate among our team members, nurturing both our culinary creations and personal relationships within the staff. We are seeking passionate individuals who want to be an integral part of this close family, contributing positively to our guest experience and restaurant operations.
The role of Server Assistant is crucial in supporting the smooth and efficient operation of our restaurant. This position involves assisting the service, bartending, and host/hostess teams to ensure seamless guest service throughout the dining experience. The Server Assistant maintains organization, cleanliness, and sanitation of work areas and equipment, helping to uphold the high standards of our restaurant. This role is not merely about duties; it's about embodying our company culture and philosophy, which serves as a guiding principle for all team members. As a Server Assistant, you will be encouraged to create a positive, energetic, and engaging environment for both guests and colleagues.
A primary responsibility of this position is to ensure that every interaction with guests meets or exceeds our standards, aiming to foster memorable experiences that encourage repeat patronage. You will help set up, maintain, and reset dining areas promptly, ensuring tables are clean, organized, and properly equipped with utensils and wares. You will collaborate closely with servers and bartenders, responding quickly to guest needs and supporting their efforts, thereby enhancing overall service quality. Attention to detail is paramount as you become well-versed in menu items, their preparation, presentation, and quality to answer guest inquiries accurately and effectively.
In addition to direct guest service, the Server Assistant plays a vital role in operational sanitation, routinely inspecting workstations to ensure compliance with health and safety regulations, from cleanliness to food handling standards. You will take initiative in monitoring the dining area, identifying and resolving any organizational or cleanliness issues immediately. Working in this role requires physical stamina, organization, and the ability to manage multiple tasks simultaneously under minimal supervision. Being a Server Assistant at our restaurant is more than a job; it's an opportunity to grow within a dynamic, family-oriented company, where your contributions are valued and where you can develop a rewarding career in the hospitality industry.
The role of Server Assistant is crucial in supporting the smooth and efficient operation of our restaurant. This position involves assisting the service, bartending, and host/hostess teams to ensure seamless guest service throughout the dining experience. The Server Assistant maintains organization, cleanliness, and sanitation of work areas and equipment, helping to uphold the high standards of our restaurant. This role is not merely about duties; it's about embodying our company culture and philosophy, which serves as a guiding principle for all team members. As a Server Assistant, you will be encouraged to create a positive, energetic, and engaging environment for both guests and colleagues.
A primary responsibility of this position is to ensure that every interaction with guests meets or exceeds our standards, aiming to foster memorable experiences that encourage repeat patronage. You will help set up, maintain, and reset dining areas promptly, ensuring tables are clean, organized, and properly equipped with utensils and wares. You will collaborate closely with servers and bartenders, responding quickly to guest needs and supporting their efforts, thereby enhancing overall service quality. Attention to detail is paramount as you become well-versed in menu items, their preparation, presentation, and quality to answer guest inquiries accurately and effectively.
In addition to direct guest service, the Server Assistant plays a vital role in operational sanitation, routinely inspecting workstations to ensure compliance with health and safety regulations, from cleanliness to food handling standards. You will take initiative in monitoring the dining area, identifying and resolving any organizational or cleanliness issues immediately. Working in this role requires physical stamina, organization, and the ability to manage multiple tasks simultaneously under minimal supervision. Being a Server Assistant at our restaurant is more than a job; it's an opportunity to grow within a dynamic, family-oriented company, where your contributions are valued and where you can develop a rewarding career in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- One to two years experience preferred
- Ability to communicate clearly and effectively
- Ability to stand and move throughout shift
- Commitment to upholding company cleanliness and service standards
- Ability to perform physical tasks required for the role
- Reliable and punctual
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- One to two years experience and/or training preferred
- Or equivalent combination of education and experience
- Effective communication skills
- Ability to work in a fast-paced environment
- Strong organizational skills
- Knowledge of hospitality industry standards
- Ability to work independently and as part of a team
Job Duties
- Strives to create an operation that values company standards of guest service
- Ensures every point of contact with the guest meets or exceeds expectations and creates a lasting impression
- Creates and contributes to a high-energy environment for family and guest
- Communicates effectively with management and family members fostering a respectful work environment
- Models and executes company practices throughout the operation
- Demonstrates competence in making sound decisions benefiting guests and family
- Ensures prompt, friendly service according to company guidelines
- Maintains knowledge of departmental policies and service standards
- Ensures proper documentation for incidents as per company policies
- Maintains knowledge of property layout and table setups
- Knows all menu items, preparation methods, quality standards, and presentation
- Maintains organization, concentration, and clear thinking during service
- Endures physical movements throughout work area
- Performs job functions with minimal supervision
- Abides by state sanitation and health regulations
- Inspects and maintains cleanliness and organization of workstations
- Monitors cleanliness of assigned tables
- Places utensils and wares on tables
- Cleans and resets tables promptly after guest departure
- Replenishes ware inside stations
- Busses tables and assists staff with guest needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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