Brand Representative - Westfield Galleria at Roseville, Hollister

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer renowned for its apparel and accessories catering primarily to kids through millennials. The company operates a family of brands, including Abercrombie brands and Hollister brands, each dedicated to delivering products of enduring quality and exceptional comfort that resonate with the diverse lifestyles of their customers. With a presence spanning North America, Europe, Asia, and the Middle East, Abercrombie & Fitch Co. operates physical stores and e-commerce platforms such as abercrombie.com, abercrombiekids.com, and hollisterco.com. The company prides itself on fostering an inclusive, welcoming environment for customers and employees alike, emphasizing individuality and personal growth. Abercrombie & Fitch Co.'s commitment to quality and customer experience contributes to its standing as a leader in the specialty retail market.

The role of a Brand Representative at Abercrombie & Fitch Co. is an exciting opportunity for individuals who enjoy creating authentic connections with customers and embodying the brand through excellent service and engagement. As a Brand Representative, you will be instrumental in creating a welcoming store atmosphere where every customer feels valued and supported. This position involves a variety of responsibilities designed to bring the Abercrombie & Fitch brand experience to life, including customer interaction, sales floor maintenance, cash wrap operations, and supporting online order fulfillment.

Starting at $16.50 per hour, this role is ideal for someone who thrives in a dynamic retail environment—balancing customer engagement with operational efficiency. Brand Representatives provide more than just assistance; they help customers find products that fit their unique tastes and lifestyles through attentive service and knowledgeable styling guidance. In addition to engaging with customers, representatives will ensure that the sales floor remains organized, visually appealing, and well-stocked by performing tasks such as folding, hanging, and sizing merchandise according to presentation standards.

Further, Brand Representatives manage cashier duties including processing purchases, returns, and exchanges accurately while maintaining a friendly and positive checkout experience. The role also extends to creating a seamless omni-channel retail experience by supporting Save the Sale orders, facilitating in-store pickups, and packaging ship-from-store orders, ensuring that customers receive their products efficiently whether shopping in-store or online.

Abercrombie & Fitch Co. values reliability, organization, and a proactive approach to customer service in this role. Associates enjoy the benefits of competitive pay, flexible scheduling, access to training and development programs, and opportunities for career growth within a global team that celebrates individuality. By joining Abercrombie & Fitch Co. as a Brand Representative, you become part of a company committed to supporting your professional journey and personal expression in an inclusive and supportive workplace.