Brand Ambassador

Webster, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $7.25 - $12.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Paid Time Off

Employee Discounts

Free games

Job Description

Dave & Buster's is a leading entertainment and dining establishment that combines the excitement of a video arcade with the appeal of a full-service restaurant and bar. Known for its vibrant atmosphere and diverse crowd, Dave & Buster's offers a unique place where families, friends, and co-workers can enjoy great food, drinks, and games all under one roof. The company emphasizes a fun and welcoming environment, making every visit an engaging experience. With locations across the United States, Dave & Buster's is committed to providing outstanding guest service, innovative entertainment options, and a memorable atmosphere that encourages celebration and social interaction. Along with entertainment, they also provide attractive employment opportunities with flexible schedules suitable for various lifestyles, including students and individuals with other jobs. Benefits offered to employees include medical, dental, vision, 401K, and exclusive perks like free games to enhance their working experience.

The Greeter role at Dave & Buster's is pivotal in shaping the initial impression guests receive upon entering the establishment. This role requires engaging warmly with guests, guiding and directing them as they arrive, and providing clear and friendly communication about the available experiences within the venue. The position demands an individual who is enthusiastic, personable, and able to maintain a positive demeanor in a fast-paced and sometimes noisy environment. Responsibilities include ensuring the cleanliness and organization of the lobby area, assisting guests with technology such as self-serve kiosks, and maintaining a thorough understanding of current promotions and game offerings to provide helpful information. The Greeter helps manage guest flow efficiently, works collaboratively with the hosting team, and plays a key role in creating a lively and welcoming atmosphere. Candidates should be prepared to stand and move for long periods, communicate effectively in English, and adhere to dress code standards. The job offers flexible scheduling including day, night, and weekend shifts, accommodating various lifestyle needs. With a salary range from $7.25 to $12 per hour, this role is ideal for individuals seeking a dynamic, guest-focused employment opportunity with a popular entertainment and dining brand.

Job Requirements

Must be at least 18 years of age
Work days, nights and/or weekends as required
Work in noisy, fast paced environment with distracting conditions
Read and write handwritten notes
Lift and carry up to 30 pounds
Move about facility and stand for long periods of time
Walk or stand 100 percent of shift
Reach, bend and stoop frequently

Job Qualifications

High school diploma or equivalent preferred
Previous experience in customer service or hospitality is a plus
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Comfortable using technology such as self-serve kiosks
Ability to stand and walk for extended periods
Friendly and outgoing personality
Ability to work flexible schedules including nights and weekends
Must be fluent in English

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternatives
Create a warm, fun atmosphere for guests and team members
Adhere to company’s sanitation procedures
Assess guest demeanor and identify when behavior should be called to the attention of a manager
Provide a welcoming experience to each guest with frequent smiling
Greet, guide, and direct all guests as they enter and manage flow from the front doors efficiently
Maintain a thorough understanding of current promotions, power card offerings, and answer questions regarding games and activities
Assist guests with utilizing self-serve kiosks for purchasing power cards, adding to waitlist, or reserving social bays
Work as additional support for the host team as needed
Ensure cleanliness and organization of lobby area and front doors
Assist other team members as needed
Maintain favorable working relationships with team members to promote a cooperative and harmonious work climate
Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
Read and communicate in English clearly with guests
Listen to guests’ needs and communicate verbally with guests and team members
Maintain proper dress code, presenting a neat, clean and professional appearance at all times
Must be at least 18 years of age