Branch Manager

Job Overview

clock

Work Schedule

Day Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
401k Retirement Plan
Paid holidays
Paid vacation
Paid sick time

Job Description

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, along with hardgoods and related products. It also ranks as one of the largest U.S. suppliers of safety products and a key supplier of ammonia products and process chemicals. With a workforce of around 18,000 associates, Airgas fosters a culture that prioritizes safety, customer success, sustainability, and innovation. Airgas associates are empowered to contribute ideas, take initiative, and make decisions, creating an inclusive and dynamic work environment. As a subsidiary of Air Liquide, a global leader with a presence in 60 countries and 66,500 employees, Airgas benefits from extensive resources and expertise in industries and healthcare.

The Branch Manager role at Airgas in Winston Salem, NC, is vital in overseeing the daily operations of a retail branch focused on industrial gases and related products. This full-time position operating Monday through Friday during daytime hours demands leadership in driving sales, managing margins, and maintaining exceptional customer service standards. The Branch Manager ensures optimal inventory levels, efficient expense management, and compliance with safety and regulatory standards. A key aspect of this role is fostering teamwork and staff development to empower associates to deliver top-tier customer experiences and maintain overall operational efficiency.

This position offers comprehensive family benefits including medical, dental, vision, life, AD&D, and disability insurance, supporting employees’ health and well-being. A remarkable 14-week paid childbirth benefit underlines Airgas's commitment to supporting families. Financial security is encouraged through a 401(k) retirement plan with company matching, paid holidays, vacation, and sick time. Benefits begin after just 30 days of employment, reflecting Airgas's dedication to early and ongoing employee support.

The Branch Manager will handle customer service, assist the outside sales team, manage financial transactions, maintain order and inventory accuracy, and lead training and performance reviews. This role requires excellent communication skills to act as an effective liaison between branch employees and management. Candidates with previous management experience in customer-facing roles, retail or industrial distribution backgrounds, and proficiency in digital tools are ideal.

Airgas values diversity and inclusion, welcoming applicants from all backgrounds and fostering a supportive, innovative workplace culture where differences enhance performance. This guarantees an environment where employees are valued, can develop their careers, and contribute positively to the company’s continued success.

Job Requirements

  • Previous management experience in a customer facing environment
  • Background in supporting and leading teams within a retail or industrial distribution environment
  • Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment
  • Proficient computer skills and an interest in learning new digital tools
  • Self-motivated with a focus on contributing to the overall team’s success
  • Excellent verbal and written communication skills to effectively act as a bridge between staff and management

Job Qualifications

  • Previous management experience in a customer facing environment
  • Background in supporting and leading teams within a retail or industrial distribution environment
  • Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment
  • Proficient computer skills and an interest in learning new digital tools
  • Self-motivated with a focus on contributing to the overall team’s success
  • Excellent verbal and written communication skills to effectively act as a bridge between staff and management
  • Preferred experience in the welding, gas, or safety industry
  • 3-5 years of experience in a role focused on nurturing team growth, driving sales, and operational efficiency
  • Experience with inventory cultivation and vendor relationship support

Job Duties

  • Provide professional customer service for all internal and external customers and call-in product, pricing, and technical inquiries
  • Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities
  • Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits
  • Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports
  • Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch
  • Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring the confidence that all associates can perform essential branch functions
  • Conduct periodic performance reviews for branch associates
  • Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef