Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
The hiring establishment is a reputable hotel known for delivering exceptional hospitality services and impeccable event experiences. This organization takes pride in maintaining high standards of guest satisfaction and operational excellence within its banquet and function services departments. As a part of the hospitality industry, the hotel emphasizes teamwork, professionalism, and attention to detail to ensure seamless event execution and positive guest interactions. The employment type for this opportunity is full-time, and the position offers competitive compensation aligned with industry standards, though specific salary details would typically be discussed during the interview process or outlined in the employment offer.
The role on offer is that of a Banquet Setup and Audio Visual Technician. This position is integral in supporting the smooth running of events, conferences, and banquets hosted within the hotel premises. The technician is responsible for efficiently and correctly setting up function areas, including tables, chairs, platforms, stages, and the necessary equipment tailored to the specific needs of the groups using the facilities. Attention to detail is paramount in ensuring that all environmental controls such as temperature, lighting, and electrical hookups are checked and adjusted to proper working order, with safety considerations like taping down exposed cords to prevent any hazards.
An essential aspect of this role includes providing audio-visual services. This encompasses setting up AV equipment, guiding users in proper operation, dismantling the equipment post-event, and ensuring secure storage. The person in this role will also contribute to logistical tasks like picking up and delivering materials needed for functions, maintaining the cleanliness and readiness of the function rooms both during and after events, and performing deep cleaning as assigned.
Reliability and professionalism are critical in this position. Punctuality, adhering to uniform requirements, participation in department meetings, and consistent display of a positive attitude when interacting with both guests and colleagues are emphasized. The role also includes administrative responsibilities such as writing shift reports and communicating any incidents or difficulties to management promptly for effective resolution.
Working conditions involve a physically demanding environment where the individual will be required to stand, walk, climb, bend, and lift heavy equipment or materials up to 100 pounds. The hotel environment can expose team members to a range of conditions including extremes of temperature, exposure to chemicals and noise, which requires strict adherence to safety protocols and the use of personal protective equipment. The successful candidate will be expected to both protect themselves and contribute to ensuring a safe and hygienic work setting.
This role is well suited for individuals who thrive in fast-paced, dynamic environments and demonstrate strong organizational skills, punctuality, and a cooperative spirit. Previous experience in banquet services or familiarity with hospitality operations and audio-visual equipment will be advantageous. The hotel encourages professional growth, innovative thinking, and a proactive approach, making this a rewarding opportunity for those seeking to build a career within the hospitality and event services industry.
The role on offer is that of a Banquet Setup and Audio Visual Technician. This position is integral in supporting the smooth running of events, conferences, and banquets hosted within the hotel premises. The technician is responsible for efficiently and correctly setting up function areas, including tables, chairs, platforms, stages, and the necessary equipment tailored to the specific needs of the groups using the facilities. Attention to detail is paramount in ensuring that all environmental controls such as temperature, lighting, and electrical hookups are checked and adjusted to proper working order, with safety considerations like taping down exposed cords to prevent any hazards.
An essential aspect of this role includes providing audio-visual services. This encompasses setting up AV equipment, guiding users in proper operation, dismantling the equipment post-event, and ensuring secure storage. The person in this role will also contribute to logistical tasks like picking up and delivering materials needed for functions, maintaining the cleanliness and readiness of the function rooms both during and after events, and performing deep cleaning as assigned.
Reliability and professionalism are critical in this position. Punctuality, adhering to uniform requirements, participation in department meetings, and consistent display of a positive attitude when interacting with both guests and colleagues are emphasized. The role also includes administrative responsibilities such as writing shift reports and communicating any incidents or difficulties to management promptly for effective resolution.
Working conditions involve a physically demanding environment where the individual will be required to stand, walk, climb, bend, and lift heavy equipment or materials up to 100 pounds. The hotel environment can expose team members to a range of conditions including extremes of temperature, exposure to chemicals and noise, which requires strict adherence to safety protocols and the use of personal protective equipment. The successful candidate will be expected to both protect themselves and contribute to ensuring a safe and hygienic work setting.
This role is well suited for individuals who thrive in fast-paced, dynamic environments and demonstrate strong organizational skills, punctuality, and a cooperative spirit. Previous experience in banquet services or familiarity with hospitality operations and audio-visual equipment will be advantageous. The hotel encourages professional growth, innovative thinking, and a proactive approach, making this a rewarding opportunity for those seeking to build a career within the hospitality and event services industry.
Job Requirements
- Physical work is a primary part of job
- Work is normally performed in an interior hotel environment with equipment and machines
- The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises
- Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment
- Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs
- While performing job duties, the associate is required to speak, listen and write
- The job requires close vision with or without corrective lenses
- High school education or related experience
- Ability to satisfy the legal requirements for employment within the jurisdiction
Job Qualifications
- High school education or related experience
- Familiarity with audio-visual equipment and hospitality industry practices preferred
- Ability to understand and provide friendly guest service
- Ability to understand and comply with proper set ups, cleaning, break down and storage techniques and procedures
- Ability to timely complete assigned tasks
- Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters
- Ability to follow an appropriate course of action based on policies and procedures
- Ability to operate a computer, calculator, phone and other office equipment
- Attention to details with good organizational and efficient time management skills
- Consistent professional attitude and behavior with effective listening and communication skills
- Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient
- Ability to satisfy the legal requirements for employment within the jurisdiction
Job Duties
- Efficient and correct set up of tables, chairs, platforms/stages and other equipment as specified by group requirements
- Check and properly adjust temperature and lights, electrical hook-ups for proper working order and tape down all exposed cords
- Provide audio visual services including set up, instruct in proper equipment use, take down and secure storage of equipment
- Pick-up and deliver boxes/materials for functions as needed
- Service/freshen function rooms during breaks
- Break down of tables, chairs, platforms/stages and other equipment
- Return all unused equipment in clean condition to proper storage area
- Keep function and equipment storage areas neat and clean
- Perform deep cleaning of function areas as assigned
- On time and at work when scheduled, and in proper uniform
- Attend department meetings as scheduled
- Consistent professional and positive attitude and actions when communicating with guests and associates
- Any other duties/tasks as requested by management
- Report any incidents of guest dissatisfaction or unusual matters of significance to manager/supervisor so that corrective action may be taken
- Comply with policies and procedures
- Practice safe work habits and comply with sanitary, safety, security and emergency procedures
- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned
- Check with manager/supervisor before leaving work area for any reason
- Perform special projects and other responsibilities as assigned
Job Criteria
Experience
No experience required
Job Location
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