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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.25 - $15.00
Work Schedule
Weekend Shifts
Benefits
Part-time
Job Description
AEG is a global leader in sports and live entertainment with over 20 years of experience in transforming the industry. Hosting more than 160 million guests annually, AEG promotes over 10,000 shows and presents more than 22,000 events worldwide. The company manages an extensive portfolio of over 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, a premier ticketing platform, and global sponsorship activations. AEG is committed to innovation, artistry, and community engagement while promoting diversity and inclusivity that reflect the artists, athletes, and fans they serve. The company's operations are deeply connected to the communities in which... Show More
Job Requirements
- High school diploma or its equivalency
- 0-2 years of related work experience
- Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
- Must have experience cash handling and other payment methods such as credit cards
- Must be proficient in Microsoft Office, specifically Excel and Word
- Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
- Previous experience working in events and knowledge of the music industry preferred
- Previous experience working on a venue ticketing platform preferred
Job Qualifications
- High school diploma or its equivalency
- 0-2 years of related work experience
- Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
- Must have experience cash handling and other payment methods such as credit cards
- Must be proficient in Microsoft Office, specifically Excel and Word
- Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
- Previous experience working in events and knowledge of the music industry preferred
- Previous experience working on a venue ticketing platform preferred
Job Duties
- Assist customers with using ticketing software and ticket purchase through various methods including cash, credit, and vouchers
- Assist with will call and guest list management
- Check identification, distribute tickets to the proper parties
- Resolve issues as they arise and escalate concerns to management when necessary
- Answer telephone inquiries related to show and ticket information
- Provide guidance related to additional venue or event information, accessibility, ADA requests
- Accurately reconcile sales and will call receipts
- Provide sales and ticketing information to the accounting and operations teams
- Assist with show settlement as necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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