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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $38,000.00 - $51,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Legends Global is a prominent entertainment and venue management company known for overseeing some of the most popular and dynamic venues in the Wichita and Andover areas. The Orpheum Theatre, one of its flagship venues, is a historic and cultural hub for live performances, concerts, and special events. As part of Legends Global's commitment to delivering outstanding customer experiences, the company manages a range of services from ticketing and marketing to facility operations and event support. The Orpheum Theatre serves as a vibrant center for the performing arts, attracting diverse audiences and hosting a wide array of events that require... Show More
Job Requirements
- Bachelor's degree preferred
- minimum three years related experience or equivalent combinations of education and experience
- experience in accounting and customer service
- supervisory experience
- excellent communication skills
- sound organizational ability
- knowledge of accounting and financial procedures
- ability to analyze data and figures
- knowledge of supervisory principles
- ability to coordinate and schedule staff
- knowledge of ticket selling and box office operations
- ability to maintain effective working relationships
- ability to work with minimal supervision
- ability to work flexible hours including evenings, weekends, and holidays
- professional attitude and appearance
- tact, diplomacy, and discretion
Job Qualifications
- Bachelor's degree preferred
- minimum three years related experience or equivalent combinations of education and experience
- experience in accounting and customer service
- supervisory experience
- experience with ProVenue Ticketing system a plus
- excellent communication skills
- solid organizational and problem-solving abilities
- knowledge of financial procedures including record keeping and reconciliation
- ability to analyze data
- supervisory principles knowledge
- ability to coordinate and schedule staff
- knowledge of ticket selling and box office operations
- ability to maintain effective working relationships
- ability to work independently
- professional attitude and appearance
- tact, diplomacy, and discretion
Job Duties
- Directs and oversees daily box office operations as outlined in the Box Office Manual
- coordinates all ticketing information for facility personnel in a timely manner
- works with event promoters and appropriate personnel to establish ticket pricing and seating configuration
- gathers ticketing setup information from promoters and completes ticketing build sheets
- places holds per promoter and tour specifications and maintains inventory oversight
- monitors daily ticket sales and communicates with Director and promoters
- prepares and presents final box office statements and audits to Finance Department
- establishes event files including various ticket holds and inventory schedules
- coordinates promoter requests for ticketing initiatives like Groupon and Vet Tix
- manages Producer Circle and other ticketing needs
- supervises ticket sellers and ensures correct procedures
- prepares cash banks, opens and closes box office and creates bank deposits
- maintains accurate records of cash, tickets sold, and bank balances
- prepares and submits daily business transaction reports
- assists or sells tickets on event days
- demonstrates excellent customer service and handles office box questions independently
- assists Theatre Director with hospitality, volunteer management, and operations
- assists Director of Marketing and Booking with marketing plans, social media, and email campaigns
- supports promotional activities
- coordinates housekeeping as needed
- recruits, onboards, trains, and schedules volunteers
- works at all Legends Global venues in Wichita and Andover
- performs other duties as assigned by Theatre Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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