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Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Competitive hourly pay
growth opportunities
health benefits
Job Description
ROOST White House, located in Wilmington, Delaware, is part of a boutique hospitality company renowned for delivering personalized and exceptional guest experiences. The establishment embodies a blend of warm hospitality and modern comforts, creating a unique environment where guests feel welcomed and valued from the moment they arrive. As a boutique hospitality venue, ROOST White House prides itself on offering tailored services that meet the individual needs of each guest, making every stay memorable and enjoyable. This company thrives on attention to detail, a passion for service, and a commitment to excellence that sets it apart in the competitive hospitality... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of experience in guest service roles
- excellent communication skills
- ability to multitask effectively
- professional appearance and demeanor
- strong customer service orientation
- availability to work flexible hours including weekends and holidays
Job Qualifications
- over one year of experience in guest services
- excellent verbal and written communication skills
- ability to multitask in a fast-paced environment
- strong interpersonal skills
- basic computer proficiency
- flexibility to work varied shifts
- professional and approachable demeanor
Job Duties
- greet guests warmly upon arrival
- manage check-in and check-out processes efficiently
- handle guest requests and inquiries promptly
- provide information about local attractions and hotel services
- maintain accurate reservation records
- coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- resolve guest complaints with professionalism and care
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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