Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
meal discounts
Professional Development
Job Description
The JW Marriott Nashville Hotel is a premier luxury hotel located in the vibrant heart of downtown Nashville, Tennessee. As part of Marriott International's distinguished brand portfolio, this property is renowned for its exceptional service standards, elegant accommodations, and prime location adjacent to the state-of-the-art Music City Center. The hotel offers a comprehensive range of amenities designed to meet the needs of both leisure and business travelers, including 533 spacious guestrooms, 37 luxury suites, extensive meeting and event spaces totaling 50,000 square feet, and an impressive 10,000 square-foot outdoor pool and lounging deck with panoramic views of the city skyline. Guests can also indulge in top-tier dining experiences at Bourbon Steak by Michael Mina and enjoy access to a 15,000 square-foot event lawn tailored for special occasions and gatherings.
Owned and operated by Turnberry, a respected name in hospitality, the JW Marriott Nashville prides itself on creating memorable experiences through its attentive service and luxurious environment. Its location offers convenient access to Nashville's renowned entertainment, dining, and cultural attractions, making it a favored destination for visitors from around the world. The hotel maintains a strong presence on social media platforms such as Facebook, Instagram, and Twitter, providing guests and potential employees with updates and insights into the vibrant hotel culture.
The role of a Server Assistant at JW Marriott Nashville is integral to delivering the high standards of service that guests expect at a luxury hotel. This position is responsible for overseeing table maintenance, ensuring the flow of service is smooth and efficient, and assisting servers in the dining room. The Server Assistant plays a critical part in guest satisfaction by attending to tasks such as clearing and resetting tables, providing bread and water service, and supporting the kitchen by expediting orders. This role requires a professional, pleasant demeanor, excellent knowledge of food and alcoholic beverage selections, and the ability to operate effectively within a team environment. Communication skills are essential, as the Server Assistant must liaise between servers and guests to ensure responsive and gracious service.
The Server Assistant also contributes to maintaining the cleanliness and organization of the dining area, stocking stations, and ensuring all service standards comply with Marriott's policies and government regulations regarding health and safety. This position is well-suited for individuals who thrive in a fast-paced, luxury hospitality setting and have a passion for providing outstanding guest experiences. Working at JW Marriott Nashville offers the opportunity to be part of a globally recognized brand that values professionalism, teamwork, and the continuous development of its associates.
Owned and operated by Turnberry, a respected name in hospitality, the JW Marriott Nashville prides itself on creating memorable experiences through its attentive service and luxurious environment. Its location offers convenient access to Nashville's renowned entertainment, dining, and cultural attractions, making it a favored destination for visitors from around the world. The hotel maintains a strong presence on social media platforms such as Facebook, Instagram, and Twitter, providing guests and potential employees with updates and insights into the vibrant hotel culture.
The role of a Server Assistant at JW Marriott Nashville is integral to delivering the high standards of service that guests expect at a luxury hotel. This position is responsible for overseeing table maintenance, ensuring the flow of service is smooth and efficient, and assisting servers in the dining room. The Server Assistant plays a critical part in guest satisfaction by attending to tasks such as clearing and resetting tables, providing bread and water service, and supporting the kitchen by expediting orders. This role requires a professional, pleasant demeanor, excellent knowledge of food and alcoholic beverage selections, and the ability to operate effectively within a team environment. Communication skills are essential, as the Server Assistant must liaise between servers and guests to ensure responsive and gracious service.
The Server Assistant also contributes to maintaining the cleanliness and organization of the dining area, stocking stations, and ensuring all service standards comply with Marriott's policies and government regulations regarding health and safety. This position is well-suited for individuals who thrive in a fast-paced, luxury hospitality setting and have a passion for providing outstanding guest experiences. Working at JW Marriott Nashville offers the opportunity to be part of a globally recognized brand that values professionalism, teamwork, and the continuous development of its associates.
Job Requirements
- High school or equivalent education required
- ability to speak, read, write and understand English
- must possess good communication skills
- basic computational ability required
- knowledge of service guidelines outlined in the Food Runner Manual
- professional demeanor appropriate for a luxury environment
Job Qualifications
- Ability to speak, read, write and understand English
- requires good communication skills, both verbal and written
- must possess basic computational ability
- must have complete knowledge of and use the service guidelines outlined in the Food Runner Manual
- professional demeanor appropriate for a luxury environment
- high school or equivalent education required
Job Duties
- Understand and perform job duties to the expectations of Marriott and the restaurant service, food, beverage, and wine manuals
- perform all side work applicable to assigned station
- participate in pre-shift meetings and learn new menu items
- welcome all guests and ensure guests receive responsive, professional, and gracious service at all times
- answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have
- liaise with server to ensure communication at all times about wants and needs of guests
- buss tables
- sets tables
- stocks stations
- performs bread service
- serves and refills water
- prepares and serves coffee and tea
- maintains the cleanliness of the dining room
- stocks and organizes linen
- polishes china, glass and silverware
- maintain a clean, safe environment all times in the dining room and all service stations
- fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests
- perform additional duties and projects as assigned
Job Criteria
Experience
No experience required
Job Location
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