Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.50
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Vision Insurance
Job Description
Swissport is a global leader in aviation services, renowned for delivering comprehensive ground handling, cargo handling, and passenger services. Serving over 300 million passengers annually, Swissport operates with a mission to provide consistent and tailor-made solutions worldwide for an enhanced customer experience. At the heart of Swissport's operations is a commitment to people, embodied by core values of Show You Care, Do the Right Things, and Win as a Team. This commitment underpins the company’s ongoing search for dedicated professionals who share these values and are eager to contribute to a dynamic and evolving aviation industry.
Swissport is currently seeking motivated individuals to join their team as Lounge Agents. This full-time role offers an hourly wage of $21.50 and includes a competitive benefits package featuring health and wellness plans, 401(k) with company match, paid vacation, sick leave, and company-paid holidays. The position is ideal for candidates with a background in hospitality, customer service, or food and beverage industries, who are looking to thrive in a fast-paced environment closely connected to the aviation sector.
The Lounge Agent position is central to ensuring that passengers receive exceptional service and that lounge operations run smoothly and efficiently. The role's core responsibilities include managing inventory, overseeing shipping and receiving processes, maintaining the organization and cleanliness of storage areas, replenishing stock in lounge areas, and keeping accurate records using inventory systems. Agents also work closely with other staff to support overall guest satisfaction, adhering to safety protocols and maintaining cleanliness standards to provide a welcoming and safe environment.
The role requires physical stamina as agents are on their feet for extended periods (8-10 hours), performing activities such as walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching. Additionally, the position demands a positive attitude, excellent communication skills, and the ability to collaborate effectively with team members. Candidates must be at least 21 years old, possess reliable transportation, be able to lift up to 50 pounds, and willing to work flexible hours, including early mornings, late nights, weekends, and holidays. Holding or obtaining a Food Handler's license and Responsible Beverage Service license is also required.
Swissport values diversity and inclusion, creating an equitable work environment where all qualified applicants receive fair consideration. The company actively fosters a culture where employees are empowered to succeed and contribute meaningfully to the aviation industry. With its robust benefits and supportive work culture, Swissport presents an excellent career opportunity for individuals dedicated to customer service and operational excellence in the aviation sector.
Swissport is currently seeking motivated individuals to join their team as Lounge Agents. This full-time role offers an hourly wage of $21.50 and includes a competitive benefits package featuring health and wellness plans, 401(k) with company match, paid vacation, sick leave, and company-paid holidays. The position is ideal for candidates with a background in hospitality, customer service, or food and beverage industries, who are looking to thrive in a fast-paced environment closely connected to the aviation sector.
The Lounge Agent position is central to ensuring that passengers receive exceptional service and that lounge operations run smoothly and efficiently. The role's core responsibilities include managing inventory, overseeing shipping and receiving processes, maintaining the organization and cleanliness of storage areas, replenishing stock in lounge areas, and keeping accurate records using inventory systems. Agents also work closely with other staff to support overall guest satisfaction, adhering to safety protocols and maintaining cleanliness standards to provide a welcoming and safe environment.
The role requires physical stamina as agents are on their feet for extended periods (8-10 hours), performing activities such as walking, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching. Additionally, the position demands a positive attitude, excellent communication skills, and the ability to collaborate effectively with team members. Candidates must be at least 21 years old, possess reliable transportation, be able to lift up to 50 pounds, and willing to work flexible hours, including early mornings, late nights, weekends, and holidays. Holding or obtaining a Food Handler's license and Responsible Beverage Service license is also required.
Swissport values diversity and inclusion, creating an equitable work environment where all qualified applicants receive fair consideration. The company actively fosters a culture where employees are empowered to succeed and contribute meaningfully to the aviation industry. With its robust benefits and supportive work culture, Swissport presents an excellent career opportunity for individuals dedicated to customer service and operational excellence in the aviation sector.
Job Requirements
- Be 21 years of age or older
- Reliable transportation to and from the airport
- Able to lift 50 lbs without assistance
- Ability to work efficiently in a fast paced restaurant type setting
- Physically able to be on your feet during an entire shift 8-10 hours walking bending stooping twisting reaching pulling pushing kneeling and crouching
- Willingness to work early mornings late nights weekends and holidays
- Ability to pass a 10 year federal background check
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality food and beverage or customer service preferred
- Good command of the English language both verbal and written
- Food Handler's license and Responsible Beverage Service license or ability to obtain
- Positive attitude excellent communication skills and willingness to work as a team
- Ability to pass a 10 year federal background check
- Professional personality with strong customer service knowledge
Job Duties
- Conduct daily checks of stock including food beverages service ware and other lounge amenities to ensure adequate supply levels
- Receive unload unpack and inspect incoming shipments for damage or discrepancies reporting issues to supervisors as needed
- Organize and maintain the stockroom and storage areas to be clean tidy and orderly facilitating easy access and optimal space utilization
- Restock lounge areas shelves or display areas with merchandise and supplies as needed collaborating with front-of-house or sales teams to ensure timely availability
- Maintain accurate inventory records potentially using basic computer software scanning devices or inventory control systems
- Adhere to all safety protocols and maintain the general cleanliness of the stockroom and lounge areas including proper handling of waste and cleaning equipment
- Work closely with managers and other staff to ensure smooth operations and support overall guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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