Booking Administrator

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

flexible scheduling

Job Description

The Birmingham-Jefferson Convention Complex (BJCC) has been a cornerstone of entertainment and event hosting for more than 50 years, serving as a premier destination in Birmingham, Alabama. Located in the heart of Birmingham's Uptown Entertainment District, this expansive complex spans multiple unique venues including the Legacy Arena, Coca Cola Amphitheater, Protective Stadium, BJCC Concert Hall, and the BJCC Theatre. The BJCC also boasts over 220,000 square feet of meeting and exhibition spaces, complemented by City Walk BHAM — a vibrant 31-acre public outdoor area featuring amenities such as a dog park, pickleball courts, and a skate park, among others. With such a diverse and extensive portfolio, the BJCC continuously attracts a broad array of events spanning entertainment, sports, conventions, and special happenings. For more information, you can visit their official website at www.bjcc.org.

The Booking Administrator role at the BJCC is integral to the smooth scheduling and management of events across all BJCC venues. This full-time position demands a detail-oriented and results-driven professional who will manage the activity calendar, oversee contract administration, develop deal memos, and generate booking reports for venues like Protective Stadium, Legacy Arena, BJCC Concert Hall, and the BJCC Theatre. The Booking Administrator acts as a crucial liaison between internal departments and external partners such as event promoters, artists' agents, and tenant groups. This role not only requires exceptional organizational and communication skills but also demands proficiency with calendar and contract management systems, along with a strong ability to coordinate multi-venue bookings efficiently. The candidate must be adaptable to a fast-paced environment with flexible hours that may include nights, weekends, and holidays. A solid understanding of venue operations coupled with a passion for live entertainment and events is essential, making this role vital to the ongoing success and operational excellence of the BJCC complex.

Job Requirements

Minimum of three years related experience in entertainment, sports or performing arts
Bachelor's degree from an accredited college or university preferred
Valid State of Alabama Driver License required
Strong communication and interpersonal skills
Ability to manage multi-venue calendar systems and contracts
Proficiency in Microsoft Office Suite
Ability to work flexible hours including nights, weekends and holidays
Detail oriented and extremely organized
Ability to multi-task and coordinate large projects
Critical thinking and time management skills
Ability to work independently and under pressure

Job Qualifications

Bachelor's degree from an accredited college or university preferably in marketing, mass communications, sales, business administration or related fields
Minimum of three years related experience in entertainment, sports or performing arts organizations preferred
Valid State of Alabama Driver License
Passion for live entertainment and events
Working knowledge of venue management including sales, marketing, ticketing, and event operations
Expertise in calendar management for multi-venue environments
Excellent communication skills with all organizational levels
Ability to work independently without continuous supervision
Strong relationship-building skills
Ability to work effectively under pressure
Professional, personable and outgoing personality
Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel, Teams)

Job Duties

Manage booking and scheduling for all entertainment, sports and special events across multiple venues
Efficiently manage activity calendar ensuring optimal utilization and coordination of events within priorities
Collaborate with internal and external stakeholders to schedule and confirm event dates and resolve conflicts
Communicate contractual obligations to relevant parties including Event Management, Box Office and Operations
Ensure successful execution of events from planning to billing
Assist in event settlements and post-event billing
Prepare and administer contracts ensuring compliance with policies and legal standards
Monitor deal terms and contract language for consistency and accuracy
Ensure contracted events have proper insurance coverage and deposits
Foster relationships with promoters, agents and partners to enhance booking experience
Deliver accurate booking information to external partners
Collaborate with production and operations teams on event estimates and budgets
Produce detailed deal sheets outlining key event terms
Work with Box Office on ticketing and scaling maps
Process venue rental applications including reference tracking
Generate executive-level sales and marketing reports
Compile and present data tailored for executive stakeholders
Submit box office reports to trade publications
Perform other duties as required